What our awesome customers think about our service? These are some of their answers... Thanks to all of your for letting us be part of your Cancun, Playa del Carmen, Tulum and Riviera Maya tours and journeys. We can't wait to see you again!
BEST BUSINESS EVER!!!
Leo is the most professional person I have ever worked with, not just for a transportation company, but overall. I found Leo and MeetPlaya on TripAdvisor and contacted him. He immediately got back to me. We had a party of 40 and needed airport transportation, two private parties from our hotel to downtown, and private tours of the Mayan Ruins. Leo and his team handled everything. We even had someone who's flight was delayed and Leo made a special trip to pick him up. He is the most professional person I have worked with, ever! He was such a joy and a highlight of our trip. I highly recommend Leo and his team. I wouldn't even look anywhere else. He made traveling stress free and we still talk about how great MeetPlaya is and how much we loved Leo!
We booked a private van from Cancun to Tulum and the experience was easy and flawless. The drivers and the hosts were all first class and super nice. I will definitely use them again.
Servicio de Primera
Serviciales, puntuales, cómodo, accesible de precio, excelente transportación! Muchas gracias Leo a ti y a tu equipo. Regresamos felices y agradecidos con el servicio durante todos estos días.
On time and clean transport. Driver was very pleasant, friendly, and answered all our question about the area.
Leo and his team are great!
I booked Meet Playa transfers in advance of going to Riviera Maya (knowing that it would likely be expensive when we got there). We got a fully private van and Leo is super communicative - I got a confirm email and a reminder email before I got to the airport, and another confirm email for our transfer back to the airport. Super smooth and efficient, which I'm grateful for!
Bonus: I was able to pre-order some water and diet cokes for our trip to the hotel, which was clutch after our many hour flight!!!
Safe, Reliable, Easy Airport Transfer
I booked Meet Playa for traveling from the Cancun airport to my hotel in Playa del Carmen. I was traveling alone since my friends had a different flight. Not only did Meet Playa make me feel very safe, they were friendly and the transfer was nicely air conditioned. Highly recommend this company!
Contrate con ellos y la verdad cumplieron con puntualidad y amabilidad con lo pactado Contactarlos es muy simple, no dejen de confiar en ellos Servicio privado y de calidad.
Si tuviera la escala seis estrellas se las daba
Servicio totalmente enfocado en el cliente, sus necesidades y satisfacción, no hay nada oculto, no hay "letra chiquita" ni "Sorpresas", el precio justo y lo acordado, tanto en el aeropuerto como en el hotel estuvieron a tiempo puntuales, amables, Leo siempre contesta al instante y confirma todo por correo y Tony le conductor, mis respetos, servicial, seguro y amable.
Excellent and Safe
We are so happy with this company. They were super accommodating and great to work with. Unfortunate circumstances saw me traveling alone on the first day of our trip and MeetPlaya and the Driver, Tony, made me feel completely safe. They provide you with direction on getting through Cancun airport and exactly how to find your driver. The vans are very comfortable. They knew exactly where to go and what would be needed to pass through security. Pick up was exactly on time and Return to the airport was seamless. I could not have been more ecstatic and will definitely be using this company every time we are in the area.
Best Shuttle Service I've ever had!
If you are traveling into Cancun, MeetPlaya is the ABSOLUTE BEST shuttle service I've ever used including private luxury car shuttles on other vacations. Leo is absolutely fantastic and was adamant about making sure we had all of our belongings and gave us detailed guidance on where to go for our departing flight. Hands down the best service you can get in Cancun. If you are flying into Cancun and surrounding areas use his company. Fantastic.
Always on time with MeetPlaya
We requestes transfer from the airport to Barceló and back. All the staff was very helpful and very customer deiven. Van had water bottles and wi-fi included with the service. They were also on time both times. Thank you for everything!
Large Family Vacay, Couldn't Have Been Better Thanks to MeetPlaya
Leo & His crew are the way to go! We had a tall order and #meetplaya filled it and more. We were a large group of 18 people. Multiple pickup & drop off times. He was on the ball, courteous and trust worthy. We used him for all airport transportation. We also used him for out trip to Chichen Itza, Cenotes and Valladolid. We had a great excursion, the food divine, the ride smooth. He was punctual and even with a minor hiccup he was quick to correct it. I will never use another company when we travel to Quintana-Roo. They were flexible when half the crew wanted to head home and half wanted to explore the city. We used them for our transportation to X-Caret and again excellent service and patience. It's hard to keep a large group of 18 on time and together but he really was understanding and helped us with all our changes and delays. The wifi on the bus was the icing on the cake. There no better company to use. Thank you Leo, my family loved you guys and we will be back!
My husband, my son and I went to Akumal, Mexico, first week of August for family vacation. I used MeetPlaya for my round trip transportation from airport. (The ride one way is about 1 hour.) Their vans were very clean and comfortable with strong air condition and ride was smooth. The drivers were very nice and professional. They cared about how comfortable the customers were before and during the ride. We were the only customers in the van and didn't share the ride with others. In addition, Leo's (the owner) customer service was extraordinary. I changed my pick up time twice via e mail. He replied my email promptly no matter how late I email him. Their service is very reliable. The drivers always come early before the pick up time. Even I was late for the pick up time. The driver still waited for me. I would highly recommend this company to everyone who will visit Mexico.
BEST SHUTTLES EVER! Great prompt service. Great energy and team. Leo is a great leader and his team provides an amazing experience. Highly recommend!
Top Notch Service!!!!!
We are so happy we chose MeetPlaya! Our flight was delayed and Tony our driver was right there waiting to pick us up! He was the best! Very patient and courteous. We also booked a private tour to Tulum which was the best day of our trip. We went to the Mayan ruins and snorkeled in a cenote. Truly a memorable day for my family. Tony had all kinds of snacks and drinks for us in the van. I couldn't imagine better service. Book MeetPlaya!! You will be very happy you did. Thank you Tony and Leo!
Excellent Transportation in Cancun and Playa Del Carmen
MeetPlaya was one of the best transportation shuttles I have ever taken. The drivers are really nice and we had no issues booking transfer. We had a joint bachelor/bacheloretter party in Playa Del Carmen and had a total of 33 people with all types of different arrival and departure times. Leo from MeetPlaya made our transfer super easy. Before our trip I booked 3 transfers for 3 different groups online for pick up at the Cancun airport and transfer to Playa del Carmen. The rate is reasonable and worth it because there is no hassle dealing with taxi drivers trying to rip you off. Throughout our trip we used MeetPlaya again for transfer to our excursion. They picked us up from our Airbnb. Transfer back to the airport was easy too. I just used the chat box on their website and booked it directly on my phone talking directly to Leo any time of day. His response is within 1 minute. I would definitely recommend this company. They will make your transfer in Cancun or Playa del Carmen very efficient and save.
I can’t even begin to explain how amazing Leo at MeetPlaya is. I'm forever grateful for the service he and his team gave to my family and friends. Leo picked us up promptly from the airport and was kind and courteous. He answered our questions and made us feel comfortable. The next day we booked an excursion. Leo took us to Chichen Itza before having a lunch and swimming in a cenote. It was the best day!! My 11 year-old son says that Leo is his “best friend in Mexico”. Highly highly highly recommend!!
Don't Hesitate. Book your transfers with MeetPlaya
I booked a trip to Playa at 11:30pm and was scheduled to arrive at 9am the next morning. I filled out the form on the website and like magic. Leo and his team did everything I requested! My driver Tony was amazing. He gave me some great local tips along the way. The return experience as well as separate arrangements for my travelling companion were handled flawlessly. I never take the time to write a review but I was so impressed by the MeetPlaya service that I did. Five Star!
Best Transportation Service
We just arrived from a trip from Cancun and Playa Del Carmen, we took MeetPlaya transportation, they are the best, clean cars, on time performance, Leo the manager is the best man, very good service, he is professional, recommended. With MeetPlaya you will never regret from the first call with Leo you will understand. Thumbs up to MeetPlaya and Leo.
No need to worry about your airport transfer!
Leo and his team were on time, accomodating and lovely to ride to and from the airport with! My family and I were worried about the transfer as we didn't pay ahead of time, but as soon as we exited the airport, leo and his business partner were waiting for us and made transportation to our resort easy. I would recommend MeetPlaya to anyone needing a safe, reliable ride to your destination in cancun and surrounding areas. Thanks, Leo! Say hi if you're ever in Chicago!
The Levinson family
If I ever return... you're my first call...!
No Worries with MeetPlaya for Family Reunion in Playa del Carmen, Mexico
Our annual family gathering was all the more enhanced by the excellent services received by MeetPlaya. As the key organizer, they added to my comfort of "no worry, be happy". Starting with my immediate excellent booking experience with Leo, to our arrival at Cancun Airport which brought us to our private home destination in Playa - yes, you read right; they were able to bring us somewhere that wasn't a resort destination. They were very accommodating and it did not cost me extra for this special request. In addition, our pick up at the Cancun airport, due to the size of our group, arrived at 2 different Cancun airport terminals - not a problem. Our driver, Tony, was very professional, polite and also very accommodating. They all spoke English with no issues. In addition, I was also able to use the MeetPlaya services to plan 2 additional group excursions to destinations within Playa; Tony was our driver the whole time. This again lightened my burden of coordination and, I, too, could enjoy my holiday with no worries. They were very competitive in their pricing, but they went the extra mile with recommendations, snacks and drinks on our transport, In addition, their busses come equipped with WIFI...so the cherry on the top. I highly recommend MeetPlaya and the reviews I had read on TripAdvisor are what convinced me to use them - all true. They are great and were very responsive to all my enquiries! Will use them again should the occasion arise. Thanks Leo and Tony!
Last Minute Booked & Still Gave Us Red Carpet Treatment
Wow!! I booked them last minute and they sill gave us the red carpet treatment. WiFi, water, and alcohol (on request) on board! They were there and easy to spot at pickup time and were there on the return trip back on time. Exceptional service!! Price is 110 round trip from CUN to our hotel in playa del Carmen, vs. what our hotel was charging with their private transportation (double that!!) SO glad I procrastinated and stumbled upon this company. Will not use any other when back in Mexico!! Tip: IGNORE the cab drivers and other folks in the airport before the glass double doors leading to outside. They'll ask what your hotel is ("which hotel?...") trying to rope you in so you can overpay for the same services meet playa is offering.
We were very pleased with the service both to and from our resort. They adjusted to our flight delays. Very friendly and personable drivers. Loved being able to order drinks for our ride. Highly recommend!
Excellent, so far so good, no wait, clean, new vans, friendly and kind driver, good communication, easy transaction. Thanks, Mr Leo. Espectacular, no espera en el aeropuerto, la van bien cómoda, limpia, temperatura agradable, buena comunicación, el chofer muy amistoso y disponible.
Easy, Clean & Worry Free
Great service from Leo and his team. Highly Recommend I appreciated the confirmation emails prior to our arrival and departure days. The initial confirmation contained all the information needed. Vans were clean and both Leo and Tony were pleasant to talk to during our rides.
Reliable and Professional Service
We just returned from our trip to Playa Del Carmen and we arranged for a private transfer with MeetPlaya ahead of time. They were professional, friendly, and courteous. I agree with the other reviewers and their high rating is deserved. Alex was our driver to the hotel. I think our driver's name on the way back was Tony (we were tired)...both were great! We will arrange to use the company again when we return. The van appeared brand new.
Great and cheap transportation service
If you are in Cancun or Playa Del Carmen, please book your transport with MeetPlaya. They are professional, friendly and always on time. I booked for 4 different people and an early airport run, they handled it well. We had no issues with them and their drivers are so friendly and very professional. The cost was cheaper compared to other transport services. I would highly recommend them!
Leo is worth the time
One of our travel companions found this transport, what a find. I've used transports in many countries and this one is tops. I've only reviewed two from my many travels and this is one of the two because Leo is worth the time to let my fellow travelers know. Book this transport, you won't be sorry.
Exceptional from the get go
A few words from me: Amazing, Professional, Excellent service, Alex is the best!! Leo, thanks for everything. HIGHLY recommended :-)
My friends and I used Leo and his staff’s services several times while in the Cancún / Playa del Carmen area. I booked him because he was less expensive than the services recommended by the resort. I continued to book his service because of how amazing he and his staff were. There were no over charges. They were prompt, courteous and professional. I will definitely recommend them and use them again when in that area.
Punctual, Polite & Courteous
I’m just returning from an awesome trip to Playa del Carmen. One of the highlights of our trip was meeting Leo and his staff. Our group used them several times for airport transfers as well as into town. They were punctual, polite, courteous, and were an absolute joy to be around. Their pricing was better than the hotel recommended services, and I highly recommend them.
Prompt courteous reasonably priced transfer
We used MeetPlaya to get from the Cancun airport to our hotel in Playa and back to the airport. Comfortable van with very courteous driver.
We used MeetPlaya for all our transfer needs the entire week we were in Cancun. From the airport to all the adventure parks, Leo was there to take us and bring us with the most friendly and courteous service. He was never late to pick us up. We were a large party so getting everybody back at the end of the day was a mission yet Leo still was awesome even after some of the members of our party were late to the rally point at the end of the day. The vehicle was always clean and stocked with plenty of water bottles. Leo was very helpful with every need that came up and always found a way to accommodate the changing needs of our group.
Mr. Leo Chavez (operations manager) and his other drivers (Ivan and Alex) were very nice. Service overall was excellent and their fleet is clean and spectacular. Will definitely book with MeetPlaya upon my next trip to the Riviera Maya.
Muchas gracias amigos!
Best transfer experience I have ever had!
We had kind of a complicated request with various family members arriving at different times and on different days, but Leo got it all figured out. He had a driver meet us at the airport right on time who was patient while waiting for a couple of our people caught in a very long line at immigration. We added a trip in the middle of our stay for my nephew who had to leave early, so altogether we used Meet Playa for 4 trips with 8 people on 3 different days. The drivers were always on time and friendly, the vans super clean and comfortable, and we felt safe and secure. Great price. Highly recommend.
Excellent Service. Leo Was the best with us.
I highly recommend Leo for an amazing day out. He took us to the Mayan ruins, cenotes, motorbike ride and snorkeling. He's an amazing and friendly tour guide. He was very punctual picking us up at our hotel and gave us snacks, drinks and made our day very fun for us and our kids. Also very safe and reliable. We will definitely be calling him again next time we come to Cancun or the Riviera Maya!!
Excellent!! HIGHLY RECOMMEND
We used meet playa to and from the airport. Leo was so friendly and was tellling us about every thing that we passed by along the way. His English along with his Spanish was great. He gave us cold drinks AND his shuttle had WIFI which we thought was neat. SO very friendly and I highly recommend them. Their website is so easy to use and he will chat with you during all times of the day. Next time we go to Cancun we will be using MeetPlaya again!!!
BEST PART OF OUR FAMILY VACATION!
We can't say enough good things about our tour guide, Leo, and his superb service. We have a large family and he made our travel around the Yucatan fun and exciting. We had eight of our family there. We were a little concerned about taking all our young kids and teens on public tours and transportation. We felt very safe and comfortable with the service we received from Meetplaya. We could not have asked for more!!! We are planning a trip to the region again this fall and will definitely use Meetplaya again!!! I would recommend this service to anyone traveling in this area. Thanks for making our family vacation the BEST!!!!!!!
Efficient, punctual and friendly
We used MeetPlaya Transfers for our return transfers between CUN airport and our hotel near Playa del Carmen. We met their representative at the airport building exit as agreed and were shuttled to the hotel in a clean, well maintained and air conditioned van to the hotel. The driver handed us our pre-ordered drinks. The driver was very friendly, spoke good English and gave us some regional information upon request. Return pickup was punctual and easy. Communications with the office was quick and efficient. Super service that I can recommend to anybody looking for airport transfers. Pricing was also competitive.
BEST PRIVATE TRANSFER SERVICE !!!
I've been traveling in the Cancun, PDC, & Cozumel area for the past 25 years. By far, this is the best private transfer service. On this trip, we had our 13yrs daughter and 15 yrs son with us.
We booked four separate trips with MeetPlaya (Leo) during our stay.
Round trip from Cancun Airport to Vidanta Grand Luxxe
Round trip from Vidanta to Xplore
Round trip from Vidanta to PDC ferry (scuba trip to Cozumel)
Round trip to Xel-Ha.
Round trip from airport.
Leo was waiting for us outside the terminal. He had cold drinks and beers for us in the van for the trip to the resort. On the day of our departure, Leo was on time as usual. He made a stop for us in Puerto Morelos for some really good breakfast tacos. He made sure to order for us and paid in pesos so we would not get scam on the exchange rate.
Round trip to Xplore. On the way back from Xplore, Leo made a stop for us at the Walmart in PDC so we can pick up some groceries. We had Leo make an additional trip to Mega for us trying to secure a specific liquor. On the way , Leo stopped at El Fogon for us. As usual, he made sure that our order was correct.
Round trip to PDC ferry. Leo had recommended Casa Sofia after our dive trip to Cozumel. The food and drinks at Casa Sofia was great. Since Leo was based out of PDC, we called him after the dessert for our trip back to the resort.
Round trip to Xel-Ha. Unfortunately, my daughter had forgotten her swimsuit on this trip. Leo made sure to stop at Liverpool and another shop so we could pick up a swimsuit for my daughter for Xel-Ha. At the end of our day, Leo was waiting right out front of the exit gate for us. There were other guest of Xel-Ha that was jealous of our door to door service.
Overall, This was a 10 star experience with MeetPlaya and Leo Chavez. I had given Leo a 30% tip over the cost of trips. I felt like we should have given him more for all of his efforts. Thanks again Leo for everything.
Great experience, very helpful
Great service, very helpful. I absolutely recommend this service, this is the first time we used the service and we will be using them the next time we on Cancun
Outstanding service! Highly recommended
Leo and our driver, Ivan were amazing! First we exited out the wrong way in the airport and Leo coordinated with Ivan to find my family and get us to the right spot. The van clean and temperature comfortable. Then During our commute to Playa, my 9 year old child became ill and Ivan so kindly pulled over and help us out. Ivan you are the best!
We used MeetPlaya to transport my family of 4 from our resort (Marina El Cid) to Xel-Ha, and back. Our driver (and owner of the company), Leo, provided excellent service. His van was clean and comfortable, with air-conditioning and free WiFi. He also provided us cold, bottled water. Leo was prompt, friendly and professional. I am glad we know we have a transport service we can rely on the next time we venture to Mexico and I would highly recommend MeetPlaya to anyone who is in need of this service.
When we arrived at the Cancun airport, Leo was waiting with a big sign, cold water, and a cold, clean van. On the way to our hotel, we passed a coconut stand and I said I really wanted to drink out of a coconut. He offered to turn around so I could get one, but I told him not to worry about it. When he picked us up on the last day to take us back to the airport, he brought me 2 coconuts with straws! He provided all of our transportation that week, including to and from the ferry, and he was always early to meet us. MeetPlaya Transfers' service is exceptional and unbeatable. If we're lucky enough to get back to Mexico, we would never use anyone else!! Thank you Leo and crew!!
Airport to Playa del Carmen and back
Our driver, Ivan, was outside the airport waiting for us when we arrived, despite our very delayed flight. He was very friendly and professional, the van was nice and clean, the AC was cold, and he had cold bottled waters waiting for us. For our trip back to the airport, we had Ivan as our driver again. He was at our hotel a bit early and waited for us. Once again, we had an excellent ride. I plan on using MeetPlaya for my next trip. I highly recommend them!
Leo nos ofreció un excelente servicio, se portó súper atento con nosotras ayudándonos con el equipaje y ofreciéndonos agua en el camino a Playa, súper recomendado para algún grupo de amigas/amigos como fue nuestro caso o para alguna familia.
Amazing Customer Service - Reliable and so nice!
Leo helped drive us around to different resorts in the Riviera Maya this week and he was amazing. He always came to pick us up on time (and sometimes earlier when we needed it) and was friendly and so so nice. His van was comfortable and nicely air conditioned and he even had cold waters for us when we got in the car. We are looking at having our wedding down there and he gave use us great information on the area, which was fantastic. I can't say enough great things about him and his company. They were great and we will definitely use him for transport for our wedding guests next year.
Transfer to Playa del Carmen
We were really satisfied with the Transfer, very friendly Driver, clean car, just perfect for the Transfer from Cancun Airport to Playa del Carmen
Muy contentos con el servicio: puntuales, amables, el transporte en perfectas condiciones y muy limpio. Conocimos a dos choferes y los dos muy amables y muy informados del área. Utilizaremos sus servicios en nuestra próxima visita, muy recomendados.
Un servicio excellente!
Les he contratado el pasado mes de Febrero, 2018, tanto para la Ida como la vuelta al aeropuerto de Cancun -a-Playa del Carmen. Precio muy razonable, Servicio, Vehículo & Conductor en ambos trayectos de 1ºcategoria. Muchísimas Gracias!!
My husband and I travelled in FEB2018, return journey Cancun-Playa del Carmen, very reasonable. The service, vehicle & driver all first class. I would certainly reccomend, and would use again If we hopefully return to Mexico. Many Thanks Leo
YOUR BEST OPTION, HANDS DOWN
My girlfriend and I used this service to travel from the Cancun Airport to our Cancun Airbnb, then to Tulum the next day, as well as back to Cancun from Tulum, and to the airport from our Cancun Airbnb. We had a couple different drivers between our 4 rides (got the bossman Leo for one of the rides!), all of which were incredibly helpful, kind, and professional. The prices are very reasonable, the service was incredibly convenient, the vans were quite comfortable, clean, and spacious, and we honestly couldn't be happier about this decision. MeetPlaya is the only service we will rely on when we stay in the Cancun/Tulum area. Thanks Leo!!
Cancun Airport to Playa Del Carmen, Spring Break 2018
My cousin told me about this service, am so glad we used it. the driver Romeo A. was waiting for us on time, the van was nice and clean AC worked perfect and the beer I requested was waiting for me in the van. Our driver Romeo was awesome, I requested Leo that the same driver transport us back to the airport when it was time to return to airport and he honored my request. I recommend this service!!! I will use Leo's service every time I travel to Cancun.
They were great, one time, polite and the vans had great AC. I insisted on a carseat for my 1 year old. As promised, it was there, even though after a week of taking taxis in town and seeing the freedom in the car he wanted nothing to do with the carseat, I was glad it was at least an option. Leo was great to chat with, my husband was very impressed with him, and we will be referring anyone we know to them! You really can't go wrong with this company!
Very Professional Company
We used Leo of Meet Playa for our round trip transfer from Cancun airport to Playa Del Carmen. I would recommend his service to anyone and will be using him on all future trips. He was on time, very professional and informative about the area. He had cold water waiting for us on arrival. We were so impressed by Leo that we booked him for our excursion to XPlor. On top of being a genuine nice guy he has great taste in music too....thanks for the tunes! Use Leo for all your transportation needs, you won’t regret it.
Amazing experience and priced right!
This was my 4th time down to Tulum, but first time the hotel wanted to charge an outrageous price for RT airport transfer. I found MeetPlaya through all the amazing reviews, and I will never choose another transportation company again! Leo was very professional, and promptly reached out to me via their website to walk me through the booking and answer any questions. Very professional communication before both pick ups. Both drivers (Ivan was my 2nd driver) were very friendly. Thank you, MeetPlaya!
ONLY SMART CHOICE!
I am so happy I found this airport transfer company on Trip Advisor and it was everything it claimed to be. Leo was timely, entertaining and very helpful with questions regarding the area Playa del Carmen (which we were going to). We will only use Leo's service, MeetPlaya on our future vacations to Cancun area. I'm telling everyone how great he was!
Will only use MeetPlaya for all our transfers or tours from now on
We had been using a different company for our transfers for years while visiting Playa a few times per year and decided to look around after not being thrilled with the other company. My husband found MeetPlaya and we decided to give them a chance and we are so glad we did. The communication with them is always fast and very easy. Leo picked us up himself ready with the van waiting (we didn’t have to wait for a driver to come get us as with the other company) and as soon as we got to the van Leo gave us cold water bottles and a cold towel to cool off with. It’s amazing how little things make such a difference. We are so excited to have met Leo and look forward to many years of seeing him when we visit Playa.
Drive of a lifetime
Leo went above and beyond to make sure our visit was amazing. We were greeted promptly at the airport. Leo was our friend, photographer, and local historian all rolled into one person. MeetPlaya Transfers is the best way to go. Don't just use the service for transportation from and to the airport, have Leo take you to Tulum and other destinations.
The best transport service
The best transport service. From beginning to end the service was top shelf. Whatever we needed, he already had it ready for us. I would request him over and over again.
MeetPlaya Tours & Transfers ROCKS!
MeetPlaya Tours & Transfer what an AWESOME Company! Leo was professional, knowledgeable, and friendly. During our 5 day stay in Playa Del Carmen we used MeetPlaya for transportation to and from the airport and for a tour to Tulum. It was like you were hanging out with a good friend instead of someone driving you around. I’ll definitely be using MeetPlaya for all my visits to Riviera Maya area!
Amazing service from Leo since we got picked up from the airport to the hotel. Then the trip to TULUM the visit to the ruins and the to the beach he took us to. I HAVE YO SAY HE IS A GREAT GUIDE IN CANCUN!
Great, great, great service!
Great, great, great service, on time had cold wet towels, beer & water waiting in the van for us upon arrival. Stopped at 2 stores for us since we forgot our sun block. On time for our departure as well. Will definitely use them every time we come to Cancun!
Best Shuttle Service
Leo was the absolute best! He was always punctual and very nice! He is very accommodating and very helpful for planning travel and transportation.
Would definitely recommend!
Family Fun Trip
MeetPlaya is the best! I used them for a day to Xcaret. There were 9 adults and one toddler. My husband and I come to Playa Del Carmen regularly, but this was the first time with our two year old daughter and some family and friends. We wanted everyone to have a good time. Our group wanted to go to Xcaret. Now, being to Xcaret many times, I refused to add on the transportation to our Xcaret package. The day is long enough, didn’t want to spend extra time on that bus, especially not with a two year old. I emailed MeetPlaya to tell them of my concerns and also requesting a car seat. Leo is the best! He told me not to worry they would provide a car seat and would even pick us up earlier if my two year old got fussy and wanted to leave earlier. He also offered to come back at regular time to pick up the remaining members of our group, as they wanted to stay for the show.
Leo is very informative and provided the best service, we will defniblyey be using him again. Can’t wait to refer my friends as well.
Great service and friendly staff
We used them for our Ladies trip to Playa Del Carmen. Leo is great!! He confirmed with me before trip. He was on time picking us up on way to resort and on the way back!! I would highly recommend this company. Great prices!
Great Service, will definitely use it again!
The whole experience with MeetPlaya and Leo was fabulous. The online booking and chat interaction was easy and efficient. Leo was waiting for me when the I exited the airport, and the transportation vehicles were very comfortable and clean. Leo also provided us transportation around Playa, and all went so smoothly. Leo, as well as the other driver Romeo, are really nice people, as well as professional. Not only do I recommend this service, but will definitely use them on our next trip.
Efficient shuttle to Playa
I took this shuttle from the Cancun airport to Playa del Carmen. I booked the service online and chose to pay at the destination. That worked fine, you just need to have the cash on you.
When you exit the airport, you will look for someone holding your name on a placard to find your driver. The tricky part is that there was a mob of other shuttle drivers! I think there would around 50 of them, so it might take a few minutes to find your guy. However once I located them, we were off quickly. I requested a couple of cold bottles of water and they grabbed those for me just before we got in the van. The van was spacious, clean and looked fairly new.
If you can speak some Spanish, you will have fun conversing with the driver while en route but it wasn't necessary. Note that if you are going to the Playa del Carmen ferry dock, the driver can't actually take you directly to the dock. The drop-off point is at a wide, cobblestone alley that you need to walk down to get to the ferry. You will not be able to see the ferry when you leave the shuttle. It's probably a 10 minute walk.
Service très attentionné!
Bonjour, Nous avons eu l’occasion de faire plusieurs déplacements avec l’agence Meet Playa lors de nos vacances en famille à Playa del Carmen puis Akumal. Que ce soit lors de nos transferts Aéroport /Hôtel ou excursions :Chichen itza ,Reserve de Sian Ka’an ou encore l’isla Mujeres le service a toujours été impeccable. Leo Chavez a toujours fait preuve de beaucoup de disponibilité et de prévenance à notre égard . Il a su également faire preuve de beaucoup de réactivité pour répondre à nos besoins . Grâce à lui notre séjour s’est déroulé parfaitement.
Very attentive service!
Hello! We had the opportunity to make several trips with the agency MeetPlaya during our family holidays in Playa del Carmen and Akumal. Whether it is our Airport / Hotel transfers or excursions: Chichen itza, Sian Ka'an Reserve or Isla Mujeres, the service has always been impeccable. Leo Chavez has always been very helpful and considerate of us. He has also shown a lot of responsiveness to meet our needs. Thanks to him our stay went perfectly.
Fabulous Service, Reliable & Reasonable
We hired Meet Playa (Leo and his crew of 4 drivers) for both private round trip airport transfer to Playa del Carmen and a private day trip. My friend and I came on seprate dates and flights, but both of us had a great experience with private door to door trasnfers from the airpot. It wasn't too much more for the private transfer over the group shuttle, and it was so worth it to get that kind of individualized service, speed to and from, and punctuality. To set up the day trip, Leo and I chatted on line about what we wanted to do and see, and he designed and drove us for a fabulous day of touring ruins, cenote, snorkeling, authentic Mexican food lunch, and we even stopped for home made ice cream.....(have some pesos for lunch and ice cream). Leo let us decide where to go and when - it was like having a friend you know take you to all the spots you want to see. He took care of admission at the attractions and for the snorkeling as part of the price of the day trip, and of course we had door to door service. His vehicles are brand new and spotless. Everything was confirmed at the time of booking and we got reminder emails re-confirming the day before. I'd highly recommend this service, and it helps support the local businesses as well.
The Best Transportation Service in Cancun/Playa Del Carmen
We hired Leo, and his company for several airport transfers, and all day transport to Tulum/Akumal. Leo communicated with me via whatsapp, and was extremely helpful. He personally drove us to Tulum, assisted us in every aspect. This is the only service you should hire. The best prices, and service. Will use again!!!
Excellent, reliable service!
For our first trip to Cancun, we booked MeetPlaya Transfers for our transfer to Isla Holbox. When we exited the airport, we quickly found our name on the placard being held by one of the MPlaya's employees. Within minutes, our private van arrived. We reserved beverages (smart!) and enjoyed the 2 hour drive to Chiquila to catch a ferry. Our return back to Cancun a few days later went just as smoothly. Thank you Leo and MeetPlaya Transfers, we'll definitely use you again on our next trip to Holbox!
More than just a Transfer Service!
We were a group of 8. Our transfer from Cancun airport to our rental house in Playa Del Carmen was flawless and comfortable. But as the rest of our vacation unfolded, Leo and MeetPlaya truly impressed us. Leo picked us up for a full day of activity. 4 kids and 4 adults. Our kids instantly felt comfortable with Leo. So did we. We were very flexible on what activities to do, and Leo was full of knowledgeable friendly advice (where to go for lunch, what is most logistically sensical, what is best for our age of children - all kids under 8). Over the course of this day we became friends and had a lot of fun. Big hugs from the kids at the end of the day. He took care of us, which was a very comforting feeling with little kids. We booked Leo’s company again for a day at Xel Ha, and Leo again picked us up. We had a great day. Leo took us in the park gate and mentioned the best way to navigate the park. On our ride home we mentioned it was my sons 9th birthday the following day. Leo went out of his way, on a day we didn’t even book his services, to bring my son a birthday cake the next day. Between the voice messages, the constant WhatsApp communication, the genuine personal touches, the comfort of the vehicles, the private VIP treatment, and the fact that MeetPlaya was always punctual, this is a service I would highly recommend to anyone. Although I would like to explore the world, it will be hard not to go right back to Cancun / Playa Del Carmen just because our vacation was so enriched by this service and I want to see our friend Leo again! So do my kids :) Thank you Leo for a vacation and birthday our family will always remember
Muy buen servicio!!
uy recomendado este servico de transporte, Cancún a Playa del Carmen, ida y regreso, fuimos una familia de 9 personas y el trayecto fue muy cómodo y la camioneta muy limpia. Muy puntuales, ellos estuvieron a la hora indicada y excelente comunicación, sin duda los recomedaría con amigos y familia.
We had the pleasure of using Meet Playa Transfers 3 times during our 10 day trip to Playa del Carmen. Leo was AMAZING. He was always on time, great communication and was so attentive to the 4 kids we had with us. My nephew turned 9 on or second last day and he took the time to go pick up a cake for him on a day we weren’t even using his services. Thé vans are clean and comfortable and stocked with water (or booze that we often prepaid to have waiting for us). Im always disappointed in customer service, Leo blew us away!!!! If I could have rated him 6 out of 5, I would have.
We hired MeetPlaya Transfers for a day trip from Playa del Carmen to Tulum. Leo planned our day for us, which included a trip to the ruins, lunch in the town of Tulum, and swimming at Cenote Dos Ojos. Romeo was a wonderful driver and companion for the day! We highly recommend their services! Thank you MeetPlaya Transfers!!
Will use them again
Found Meet Playa on trip advisor. We were greeted as arranged at the airport and taken to the hotel. Driver was professional and friendly. We also used them for transport to Xel Ha and Xplor. It was cheaper to purchase the Xel Ha and Xplor tickets on line and book transfer separately than booking through the hotel. Drivers again were on time and professional and picked us up from the parks at the prearranged time. We will definitely use Meet Playa again when we visit Playa Del Carmen.
Finding Leo and MeetPlaya Transfers was like destiny!
I was on a plane from Baltimore to Cancun alone when I found MeetPlaya right here on TripAdvisor and booked a last minute transfer from Cancun to Playa Del Carmen. When I met Leo at the airport he was incredibly hospitable - I felt very anxious from a long day of traveling and he was such a positive, welcoming energy, I calmed down by the time we got to my house. He was a fantastic host and driver, he moved my luggage, shared cold water with me, and made great conversation the entire trip. When we arrived at my house he carried my luggage all the way inside, a feat which my friend would recall all week as there were quite a few stairs to get inside.
The group of friends that I had traveled with wanted to go on a trip later in the week but we weren't sure how to do so without renting a car, so meeting Leo and his transportation service was very serendipitous. We were able to arrange a day full of private transportation for just our group from Playa Del Carmen to Chichen Itza, Valladolid, and Coba (which we scraped as we were too exhausted). We were also planning to go to Cenote Ik Kil, but Leo suggested a different cenote, Cenote Saamul, which was beside an excellent buffet, Hacienda Selva Maya, which made our day ten times better. Leo provided a charger in his car as well as an aux cord for us to play music and was our driver, friend, and babysitter for the day. He even took photos and videos for us! Thanks to him, it was the best day of our trip.
Leo also provided our group transport from Playa back to the airport at the end of the week. He loaded our luggage from the house and unloaded it at the airport and gave us advice on how to get where we needed to go (I was in a different terminal than everyone else and would have been totally lost without his help!). We spent so much time with him during the week he almost became like another member of our group. I'm very thankful to have ran across this page while I was looking for a transfer to Playa, Leo and MeetPlaya really made my trip to Mexico more
Leo was amazing. First time visiting and didn't know what too expect. Leo from MeetPlaya had big sign with our names and greeted us with cold drinks. On the way to PDC he told us the do's and don't. Even went out of the way too show us some food spots. On time and professional. I would recommend him to my friends and will be using him again. Thanks Leo.
The best shuttle to use!
It was our first time visiting Mexico so we decided to pay the extra to have a private shuttle with MeetPlaya Transfers and we are glad we did! Driver met us outside of airport with a sign with our name on it and easy to find! Spoke great English so was easily able to communicate. Didn't have the normal shuttle hassle. For our trip back to airport we had Leo and he was a wealth of information. Was prompt and your own personal tour guide. The van was very clean and you feel like a VIP in it! When we got to the airport, Leo confirmed our terminal before sending us off so we didn't get lost! Next time we travel, will definitely use this service again!