What our awesome customers think about our service? These are some of their answers... Thanks to all of your for letting us be part of your Cancun, Playa del Carmen, Tulum and Riviera Maya tours and journeys. We can't wait to see you again!
Meet playa tours and transfers
xcellent service. Efficient and friendly. Definitely would recommend this service to and from airport or tours. Thanks Sharon
This is the company to hire
We recently returned from Riviera Maya. I scheduled our transportation online with MeetPlaya. Oscar was patiently waiting for us at the airport even though it took almost 90 minutes after our on time arrival to get through customs & immigration. He whisked us off to our resort with no delay. 6 days later I received an email confirming our pick up the next day. Oscar arrived right on time and we made an uneventful trip back to the airport. Oscar was friendly, pleasant and as helpful as we could wish. The cost was less than many other companies. I highly recommend MeetPlaya for transportation when visiting the Cancun area.
Leo and his team are amazing!
We had a family reunion. We flew from 3 different locations to meet in Cancun. Leo and his team coordinated everything for us. They were always on time, make the trip super fun, and help us in every possible way to have an amazing experience.
Excelente tour a centros comerciales de Cancún!!!
Claramente, el servicio de MeetPlaya cumplió nuestras expectativas. Nos hospedamos en Playa del Carmen junto a mi esposa y decidimos ir a Cancún a visitar lugares de compras. Revisamos el ranking de TripAdvisor y cómo MeetPlaya está clasificado en el número 1, lo contactamos por mail y recibimos la tarifa. Luego fijamos el día del tour y muy puntualmente nos recogió Oscar Vasquez, quien fue muy amable y atento con nosotros desde principio a fin. La van muy limpia y cuidada. Además cuenta con wifi y el traslado fue exclusivo, sin otros pasajeros. El costo total fue de 166 dólares. En conclusión, recomiendo 100% su servicio.
Great Transfer Service
We were so pleased with this company and will definitely use them again for any of our transportation needs in the Yucatan. They rate 5 stars in every category - communication, value, professionalism and (extremely important when it comes to international travel) flexibility. We were able to change our pick up time the night before with no problem. Even more noteworthy, we missed our ferry over to our pick up location and this caused us to be about 20 minutes late yet they were very patient and accomodating. Excellent company!!!
We recently visited Tulum for a bachelorette party and the staff at meet playa made our trip so easy and enjoyable. We especially loved riding with Oscar and Hediberto. Leo was amazing to work with to coordinate it all! Thanks a bunch!!
Amazing experience. Highly recommend. Professional and curtious staff. They showed up on time and had cold water waiting.
First time to Mexico
Our experiences in Mexico were very positive. We arranged transportation between Cancun and Playa del Carmen with this company. Oscar, our driver was very courteous and friendly. I really liked that the same driver picked us up to take us back to the airport. We felt very safe. We would use MeetPlaya Transfers next time we visit.
Terrific customer service! Highly recommend!!!
We recently used MeetPlaya Transfers for our trip to Riviera Maya. I normally don't write reviews, but I wanted to take the time to recommend this wonderful company. The driver met us on time with a very clean vehicle. They even had a car seat available for our youngest if needed. Our driver was Oscar. He was very professional, informative about the area and couldn't have been nicer. I will definitely plan on using this company again during our next visit to Mexico.
Book with Leo NOW!
WOW! Leo and his team at MeetPlaya are outstanding! We booked MeetPlaya to take us on a site visit of our wedding venue. We were delayed getting over to Playa Del Carmen from Cozumel due to our cruise docking a few minutes late and the ferries running every 15 minutes. When we arrived in Playa Leo was there waiting. He quickly directed us to the van and we hopped in. We were AMAZED at how the clean the van was. Leo offered us a bottled water and began telling us about his family and his time in the US. He is extremly personable. His service is out of this world! He dropped us off at the resort for our site visit and returned to pick us up on time so we could get back to Cozumel before the cruise left. All of this would not be seemingly possible had it not been for Leo and his team at MeetPlaya. CUSTOMER SERVICE AT IT'S FINEST. He literally walked us back to the dock where we had to catch the ferry when he could have easily just dropped us off at the main gate. No, he went above and beyond! He even taught us some Mexican history on our way back to the dock, explaining what shops were there on 5th avenue, etc. We were so amazed by the outstanding service provided by MeetPlaya that we decided to book them as our wedding transportation vendor. We are looking forward to seeing Leo and his team again in the coming weeks. We know we are in good hands! Oh, and we were traveling with a 3 year old at the time. You will not be disappointed. Book with Leo NOW!
thomassM9604RQPerfectly delightful transfers to Cancun and back
MeetPlaya was wonderful. Our driver Oscar is a super young man learning English and helping my wife with her Spanish. We felt like we were riding with family. Their prices matched or were lower than others. They included a stop on our trip from Cancun to PdC at a grocery store for a small fee. Went out of their way to help us on return trip, too. Thank you, Leo.
A+++++ EXPERIENCE! Great Communication, amazing value, friendly staff.
I don't normally spend much time writing reviews, but I was so impressed with the amazing communication with LEO and his team. Booked a airport transfer for our travel vacation to Tulum two days before the trip. They were able to accommodate us immediately with a confirmation number before we had even paid for the transfer. Our flight was heavily delayed due to the weather and Cancun airport was a cluster. As we get through the crowd to the transport area a smiling face with my name on a board quickly escorted us through the chaos to a spacious, clean van with complimentary beverages and a few adult beverages that we were able to pre-pay for the ride to the Hotel. The driver was extremely efficient and even allowing us to make a couple stops on the way. I believe his name was Edel….. for our return..... We had a change of travel plans the day before our departure back to the U.S, and LEO and his team were able to accommodate our changes with no issues at all. The communication was phenomenal. Hediberto arrived at our changed time and was ready to take us back to the airport, also willing to make a couple stops for us on the way, and getting us to the airport in a stress-free, timely manner. We enjoyed our conversations with Hediberto on the way back, a very friendly driver. We will DEFINITELY recommend this service to friends and family and we will certainly be using it again when we come back to the area. Thanks LEO, Hediberto, and the rest of the MeetPlaya team!!
Easy and convenient transfer service!
Leo was great at communicating and his drivers, Edel and Hidberto were very nice and had lots of local recommendations. They made traveling to and from the Cancun airport incredibly easy. Your response
MeetPlaya is both a transportation company and they will set everything up for any tours you're looking to do. Hediberto was our driver/guide and he organized everything! From drinks on the bus to interesting facts about the area, he was great. We took a tour to Chichen Itza and it was all set up by MeetPlaya. Hediberto took us right to the local guide and stayed with us thru our tour. We then went to a popular local cenote and swam for a bit and had a great lunch at that location. After lunch, we drove into the main town area and did some shopping. The great thing was Hediberto checked in on us periodically while we explored and made sure to give us advise on where to buy items and places to visit. He had tons of local knowledge and added a lot to our experience. I'd definitely book with these guys again!
travelled by myself and two kids last December and Leo couldn't have been more helpful, kind and organized. He picked us up o time at the airport, he took us to Xcaret and Xxl- Ha the following days and everything went just smooth. He was so kind to also stop at the supermarket to let me buy food and in the morning took us for coffe as well! This kind of service is RARE! Thank you so much again Leo for helping our family! Gioia
booked a one-way airport ride to Cancun from Akumal. The driver, Oscar, arrived on time with a clean vehicle, good and engaging attitude. Thank you! Fyi, I emailed Leo to make a reservation.
Excellent service and very dependable!
This is the second time we have used this transportation. We used them four times this last trip and all times they were prompt and very friendly. Would definitely recommend them for anyone to use! We will be using them again next time we are back. We had 3 different drivers and all were nice and friendly! Tim
Thomas Moore continues to deliver
On our annual visits to the Riviera Maya we have found Thomas Moore Travel to be dependable and reasonable. I highly recommend them.
Efficient and Friendly Service
Leo was our driver from the Cancun airport to Playa del Carmen and was super friendly! Nice clean car, stocked with waters, beer and champagne (that we ordered in advance at a cost) and was ontime for pickup and our return at the end of the holiday. Would recommend them highly!
We used MeetPlaya for the first time in November and couldn't have been more happy with our choice in a sea of choices for transportation! They were waiting for us with a sign after we got our luggage. The van was very nice and clean and they offered free water and wifi! I have a temporary mobility issue and they accommodated my scooter without a problem. Our driver, Tony, was friendly, knowledgeable and professional and spoke excellent English. We will definitely be using MeetPlaya, and requesting Tony as our driver, for our future transportation needs in Cancun and Riviera Maya. I am a travel agent and will also be using them for all of my clients transportation going forward! Thanks for the excellent service MeetPlaya!
Outstanding Transportation Experience
My family has traveled to Playa del Carmen, Mexico 7 times in the last 12 years and Meet Playa Transfers have set the bar high with outstanding customer service and punctuality, not to mention very reasonable prices. I communicated directly with the Operations Manager Leo Chavez who responded immediately no matter what time of day it was. He told me that he was available 24/7, 365 days a year and I believe him. They offer special services for your comfort and convenience and his drivers are friendly, courteous and safe drivers. I can't say enough nice things about this company and I highly recommend them, I won't use anyone else for my return trip. Thanks again Leo for doing such a great job!
Professional, friendly and reliable - 5 stars all the way!
We were very happy with MeetPlaya transfers. The driver was waiting for us as we exited the terminal in Cancun. He was friendly and we chatted the whole way to Playa del Carmen. On the return, the driver was right on time. Price is reasonable and vans well maintained and comfortable. Would definitely use them again.
Excellent service and experience.
We used the service for airport transport from Cancun to Riviera Maya. Professional service. The van was comfortable. Drivers were friendly. Highly recommend
Booked last minute (night before) transfers to/from Cancun Airport and couldn't have been happier with the experience. Leo was great both over email and at the airport when he greeted us. Our drivers, William and Oscar were both extremely professional and courteous. The vans were clean and comfortable. Overall a 5 start experience that I have already recommended to other friends who are heading down to Cancun in the coming months.
We had a great experience with MeetPlaya Transfers! Oscar was waiting to welcome us at the airport with a smile. He helped us with our bags, was very friendly, energetic and spoke english well. We talked the whole way to the resort, and Oscar even helped us refresh our Spanish along the way. We enjoyed a beer while Oscar drove safely and professionally. Oscar left us at our resort with a smile and a handshake. Booking was very easy, and the price was good for the level of service we received. We would definitely book with MeetPlaya Transfers again, and recommend them to our friends. Thank you Oscar for a great start to our vacation!
Excellent all around!
We used MeetPlaya for day trips to Akumal and airport transport for 6 adults and 3 young kids (2, 3, & 4 YO) while in Playa del Carmen and it couldn't have been easier or more comfortable. HIGHLY recommend!! Edel and Oscar were our drivers and they were super prompt and extremely friendly. They provided great local recommendations for restaurants and things to do. We scheduled using WhatsApp which was extremely easy, and got text updates on driver ETA and pick up times since we wanted flexibility for our return from Akumal. Will definitely use again next time we return. Muchas gracias!!
MeetPlaya was there when we arrived in Cancun with our name on a sign so they were easy to find. Our driver - Oscar was very courteous and polite. He got us to practice our Spanish a bit which was fun. He had a clean and safe vehicle with cold drinks. I was a bit worried because we had to pay round trip in cash when we arrived at the resort, but don’t worry we were picked up at the end of our stay as scheduled. They even emailed the day before to confirm with the pick up time. I was very happy with their professionalism.
Fantastic way to travel from Cancun to Playa del Carmen!
I loved the guys at MeetPlaya tours! I didn't know how to get from Cancun to Playa del Carmen & found these folks and was thrilled with their service. They met me at the airport with a huge sign with my name on it & made it so easy to get thru the cluttered Cancun airport. The fee of $55 each way was well worth it as I was the only one in the van. Leo and Oscar are awesome dudes so I'll use this company again for sure!
The only way...
I have been to Cancun and area ( Tulum) many times , but by luck recently met Leo from Meet Playa, I have never seen a transfer so clean and organized. Most of the transfers are good so never a problem, but Leo spoke such good English and had many I intersting thigs to say, that the trip to Tulum went buy like nothing .. Leo understands business and people, so I feel very comfortable recommending his transfer service to everyone..Glenn...Canada
The drivers were on time for the pick up and drop off. They confirmed all the travel information thoroughly. They were very professional, courteous, informative and friendly. I also thought their rates for the service was excellent. I would use them again and recommend them to my family and friends.
Went to a wedding in cancun and we were recommended meet playa by a friend and was the best decision, excellent customer service and friendly drivers.
Cant ask for more!
MeetPlaya was waiting for us at Airport with a prior special request in hand. Driver was great and got us to destination. Was a little anxious about paying round trip in cash upfront but with Leo's follow up, the driver was waiting for us as we checked out of hotel to take us back to Cancun airport with no problems The vehicles were super clean. We will ABSOLUTELY use their service again.
Form the moment I booked our Cancún to Tulum transfer, the MeetPlaya team was fantastic. Personalized email to confirm booking and confirm pick up spot and an reminder email on the day of our arrival. The van was brand new and spotless and we were greeted with cold beer and water. Oscar and Leo are true professionals and take pride in what they do. Always love to see a well run operation. See you next time we are in Cancun.
The service is excellent. We took this transport 3 time during our stay. They are very friendly and professional. They do very good prices. Special thanks to Oscar our driver from and for the airport.
I just arrived from a family vacation yesterday!! With my one -year-old my husband and both of my parents. Meet Playa met us the airport perfect timing. The private bus was clean was able to reserve a car seat for my one year-old. Driver was very courteous. Great experience. At pick up received an email with timing of pick up. Bus was on time bus was clean car seat was there made it to the airport with perfect timing thank you Meet Playa made our family feel safe !!
Top Notch Service
We were so pleased with Leo and the entire crew of Meet Playa. I reserved and paid ahead of time, they emailed me thanking me for my trust and making the payment
First Class Service
We used MeetPlaya for return airport to hotel transfers. From the booking process through to final airport drop off, all was dealt with very professionally. All questions and queries were dealt with efficiently and in good time.
We were collected at Cancun airport by Leo. He had a long wait as it took an unexpectedly long time to get through immigration & customs.
I must say that he made the transfer to Playa del Carmen enjoyable, with his excellent approach to customer service. Just what you need after a long flight & delay getting through the airport system.
The vehicle was clean, comfortable and perfect for our needs. We had to change the time of our collection for the transfer back to the airport.
Again this was dealt with in a timely and efficient manner. Our driver (Hediberto) arrived early & was also very friendly & professional. He was a very good and careful driver & was genuinely interested in hearing about our stay. He was continually checking to see if we were happy with the air conditioning.
In the past, we have had to ask for it to be adjusted & it shows that he was concerned about the comfort of our journey. We have always used private transfers in the various different countries we have traveled to and have never had any problem.
I would like to say that MeetPlaya stood out for their levels of customer service. We would definitely recommend to anybody that needs transfers and tours in Riviera Maya.
Atendimento Espetacular!!!! Exemplo de empresa, de compromisso, de respeito! Motoristas muito educados, pontuais, cordiais, animados. Não há um nada a reclamar, apenas a elogiar e a agradecer! Com certeza recomendo o serviço da empresa para todo mundo! São muito responsáveis! Parabéns a toda a equipe!
It was easy to book online. We had a large family coming in on different flights and Meet Playa organized our transfers to the dock and return from the dock flawlessly.
Great Airport Transfers
Great service and very friendly staff who provided helpful restaurant and attraction recommendations. Thanks Hediberto
Amazing service and great communication with this company. We used MeetPlaya to pick us up from the airport. Oscar was great and had great customer service. We also used them for a tour on Isla Mujeres. This tour was phenomenal! From the moment they picked us up. Leo had snacks, fruit, and drinks available for us. We got a private boat for our group and got to snorkel, a great lunch, beach time, shopping. Never felt rushed. I highly recommend MeetPlaya for your transportation needs and tours while in Mexico. Thanks Leo and Oscar for everything! We will definitely use them again.
Excellent Transport and Customer Service
Very reliable and very good at communicating from the initial reservation set up, during the stay, and the return to the airport. Will use them every time I go to the Riviera Maya. Leo is very professional and his staff are top notch!
Amazing service, from the booking time untill the end of the service the attention was excellent. We used the service twice to go from the Airport to Playa del Carmen and return, our driver Oscar was excellent. Easy to find at the Airport and super punctual when we were leaving. Very safe and professional driver. The van was new, very confortable, with wifi and air conditioning and if you like they have a sort of drinks. Fully equipped.
Airport to the hotel round trip
Oscar took care of us from the time we arrived Cancun airport and this morning on our way back to the airport. Oscar was on time for both trip and felt really welcomed by him. We highly recommend Meet Playa for everyone visiting Cancun. We will be back in January Oscar. Gracias!
Leo and his staff made my family vacation relaxing and enjoyable. We used MeetPlaya 3 times during our stay. First was for airport hotel transfer, very easy to find driver on our arrival standing outside terminal with a clearly marked sign with our name on it. Very comfortable air condition van with all the cold drinks we requested. Second was our Tallum and cenote tour,market shopping and lunch. Never rushed and found Leo knowledgeable an entertaining throughout our day. Our third was to go to Playa Del Carmen to do some shopping and dinner. They always picked us up at the time we requested. Very reliable. Thanks Leo and staff hope to see you all again soon.
Both drivers we had were professional and nice. They made conversation with us and answered any questions we had. Shuttles were private and clean and the Wi-Fi was fast. Would recommend them!
I am so happy we booked our transportation from the airport with MeetPlaya. Leo was awesome and answered all my questions upfront. He was on time and outside waiting for us with a sign with my name making it super easy to find him. The van was spacious and very clean. Leo was very professional and a good driver as well. I would definitely recommend booking with Meetplaya for your transportation needs. I wish we would have booked our tour with him as well, but we had already made arrangements and paid with another company.
Transportation From Cancun Airport to Catalonia Resort
ntrance. The drivers for going to resort and returning trip to airport were good. They were fast in taking us to our destinations. Leo is also very good in responding to my questions. Leo was helpful in my opinion.
This personal service made all the difference in a very stressful day. Thanks to Leo and Oscar! They're the best!
Family vacation with and infant!!
We took our first family trip to Playa Del Carmen with our 7 month old last week. We were picked up by Tony at the airport exactly where they said he would be. It was easy to find him and he was amazing, very helpful and informative about our restoration and the surrounding areas. We enjoyed Tony and his driving so much that we requested he pick us up on our way home. We highly recommend MeetPlaya we felt very comfortable traveling with an infant. Pricing is very reasonable and it felt like we were being dropped off by a family member!!!! Definitely booking transfers with them again!!!
Playa Del Carmen
We booked the private shuttle... they were awesome! Early for both pickup & return they have free WiFi and offer water & tissue... it’s the little things! We will use them again when we return.
Transit in Cancun
Excellent service, reliable and safe. Really made our transit stay in Cancun worth while. Would defined recommend this company to all.
BEST BUSINESS EVER!!!
Leo is the most professional person I have ever worked with, not just for a transportation company, but overall. I found Leo and MeetPlaya on TripAdvisor and contacted him. He immediately got back to me. We had a party of 40 and needed airport transportation, two private parties from our hotel to downtown, and private tours of the Mayan Ruins. Leo and his team handled everything. We even had someone who's flight was delayed and Leo made a special trip to pick him up. He is the most professional person I have worked with, ever! He was such a joy and a highlight of our trip. I highly recommend Leo and his team. I wouldn't even look anywhere else. He made traveling stress free and we still talk about how great MeetPlaya is and how much we loved Leo!
We booked a private van from Cancun to Tulum and the experience was easy and flawless. The drivers and the hosts were all first class and super nice. I will definitely use them again.
Servicio de Primera
Serviciales, puntuales, cómodo, accesible de precio, excelente transportación! Muchas gracias Leo a ti y a tu equipo. Regresamos felices y agradecidos con el servicio durante todos estos días.
On time and clean transport. Driver was very pleasant, friendly, and answered all our question about the area.
Leo and his team are great!
I booked Meet Playa transfers in advance of going to Riviera Maya (knowing that it would likely be expensive when we got there). We got a fully private van and Leo is super communicative - I got a confirm email and a reminder email before I got to the airport, and another confirm email for our transfer back to the airport. Super smooth and efficient, which I'm grateful for!
Bonus: I was able to pre-order some water and diet cokes for our trip to the hotel, which was clutch after our many hour flight!!!
Safe, Reliable, Easy Airport Transfer
I booked Meet Playa for traveling from the Cancun airport to my hotel in Playa del Carmen. I was traveling alone since my friends had a different flight. Not only did Meet Playa make me feel very safe, they were friendly and the transfer was nicely air conditioned. Highly recommend this company!
Contrate con ellos y la verdad cumplieron con puntualidad y amabilidad con lo pactado Contactarlos es muy simple, no dejen de confiar en ellos Servicio privado y de calidad.
Si tuviera la escala seis estrellas se las daba
Servicio totalmente enfocado en el cliente, sus necesidades y satisfacción, no hay nada oculto, no hay "letra chiquita" ni "Sorpresas", el precio justo y lo acordado, tanto en el aeropuerto como en el hotel estuvieron a tiempo puntuales, amables, Leo siempre contesta al instante y confirma todo por correo y Tony le conductor, mis respetos, servicial, seguro y amable.
Excellent and Safe
We are so happy with this company. They were super accommodating and great to work with. Unfortunate circumstances saw me traveling alone on the first day of our trip and MeetPlaya and the Driver, Tony, made me feel completely safe. They provide you with direction on getting through Cancun airport and exactly how to find your driver. The vans are very comfortable. They knew exactly where to go and what would be needed to pass through security. Pick up was exactly on time and Return to the airport was seamless. I could not have been more ecstatic and will definitely be using this company every time we are in the area.
Best Shuttle Service I've ever had!
If you are traveling into Cancun, MeetPlaya is the ABSOLUTE BEST shuttle service I've ever used including private luxury car shuttles on other vacations. Leo is absolutely fantastic and was adamant about making sure we had all of our belongings and gave us detailed guidance on where to go for our departing flight. Hands down the best service you can get in Cancun. If you are flying into Cancun and surrounding areas use his company. Fantastic.
Always on time with MeetPlaya
We requestes transfer from the airport to Barceló and back. All the staff was very helpful and very customer deiven. Van had water bottles and wi-fi included with the service. They were also on time both times. Thank you for everything!
Large Family Vacay, Couldn't Have Been Better Thanks to MeetPlaya
Leo & His crew are the way to go! We had a tall order and #meetplaya filled it and more. We were a large group of 18 people. Multiple pickup & drop off times. He was on the ball, courteous and trust worthy. We used him for all airport transportation. We also used him for out trip to Chichen Itza, Cenotes and Valladolid. We had a great excursion, the food divine, the ride smooth. He was punctual and even with a minor hiccup he was quick to correct it. I will never use another company when we travel to Quintana-Roo. They were flexible when half the crew wanted to head home and half wanted to explore the city. We used them for our transportation to X-Caret and again excellent service and patience. It's hard to keep a large group of 18 on time and together but he really was understanding and helped us with all our changes and delays. The wifi on the bus was the icing on the cake. There no better company to use. Thank you Leo, my family loved you guys and we will be back!
My husband, my son and I went to Akumal, Mexico, first week of August for family vacation. I used MeetPlaya for my round trip transportation from airport. (The ride one way is about 1 hour.) Their vans were very clean and comfortable with strong air condition and ride was smooth. The drivers were very nice and professional. They cared about how comfortable the customers were before and during the ride. We were the only customers in the van and didn't share the ride with others. In addition, Leo's (the owner) customer service was extraordinary. I changed my pick up time twice via e mail. He replied my email promptly no matter how late I email him. Their service is very reliable. The drivers always come early before the pick up time. Even I was late for the pick up time. The driver still waited for me. I would highly recommend this company to everyone who will visit Mexico.
BEST SHUTTLES EVER! Great prompt service. Great energy and team. Leo is a great leader and his team provides an amazing experience. Highly recommend!
Top Notch Service!!!!!
We are so happy we chose MeetPlaya! Our flight was delayed and Tony our driver was right there waiting to pick us up! He was the best! Very patient and courteous. We also booked a private tour to Tulum which was the best day of our trip. We went to the Mayan ruins and snorkeled in a cenote. Truly a memorable day for my family. Tony had all kinds of snacks and drinks for us in the van. I couldn't imagine better service. Book MeetPlaya!! You will be very happy you did. Thank you Tony and Leo!
Excellent Transportation in Cancun and Playa Del Carmen
MeetPlaya was one of the best transportation shuttles I have ever taken. The drivers are really nice and we had no issues booking transfer. We had a joint bachelor/bacheloretter party in Playa Del Carmen and had a total of 33 people with all types of different arrival and departure times. Leo from MeetPlaya made our transfer super easy. Before our trip I booked 3 transfers for 3 different groups online for pick up at the Cancun airport and transfer to Playa del Carmen. The rate is reasonable and worth it because there is no hassle dealing with taxi drivers trying to rip you off. Throughout our trip we used MeetPlaya again for transfer to our excursion. They picked us up from our Airbnb. Transfer back to the airport was easy too. I just used the chat box on their website and booked it directly on my phone talking directly to Leo any time of day. His response is within 1 minute. I would definitely recommend this company. They will make your transfer in Cancun or Playa del Carmen very efficient and save.
I can’t even begin to explain how amazing Leo at MeetPlaya is. I'm forever grateful for the service he and his team gave to my family and friends. Leo picked us up promptly from the airport and was kind and courteous. He answered our questions and made us feel comfortable. The next day we booked an excursion. Leo took us to Chichen Itza before having a lunch and swimming in a cenote. It was the best day!! My 11 year-old son says that Leo is his “best friend in Mexico”. Highly highly highly recommend!!
Don't Hesitate. Book your transfers with MeetPlaya
I booked a trip to Playa at 11:30pm and was scheduled to arrive at 9am the next morning. I filled out the form on the website and like magic. Leo and his team did everything I requested! My driver Tony was amazing. He gave me some great local tips along the way. The return experience as well as separate arrangements for my travelling companion were handled flawlessly. I never take the time to write a review but I was so impressed by the MeetPlaya service that I did. Five Star!
Best Transportation Service
We just arrived from a trip from Cancun and Playa Del Carmen, we took MeetPlaya transportation, they are the best, clean cars, on time performance, Leo the manager is the best man, very good service, he is professional, recommended. With MeetPlaya you will never regret from the first call with Leo you will understand. Thumbs up to MeetPlaya and Leo.
No need to worry about your airport transfer!
Leo and his team were on time, accomodating and lovely to ride to and from the airport with! My family and I were worried about the transfer as we didn't pay ahead of time, but as soon as we exited the airport, leo and his business partner were waiting for us and made transportation to our resort easy. I would recommend MeetPlaya to anyone needing a safe, reliable ride to your destination in cancun and surrounding areas. Thanks, Leo! Say hi if you're ever in Chicago!
The Levinson family
If I ever return... you're my first call...!
No Worries with MeetPlaya for Family Reunion in Playa del Carmen, Mexico
Our annual family gathering was all the more enhanced by the excellent services received by MeetPlaya. As the key organizer, they added to my comfort of "no worry, be happy". Starting with my immediate excellent booking experience with Leo, to our arrival at Cancun Airport which brought us to our private home destination in Playa - yes, you read right; they were able to bring us somewhere that wasn't a resort destination. They were very accommodating and it did not cost me extra for this special request. In addition, our pick up at the Cancun airport, due to the size of our group, arrived at 2 different Cancun airport terminals - not a problem. Our driver, Tony, was very professional, polite and also very accommodating. They all spoke English with no issues. In addition, I was also able to use the MeetPlaya services to plan 2 additional group excursions to destinations within Playa; Tony was our driver the whole time. This again lightened my burden of coordination and, I, too, could enjoy my holiday with no worries. They were very competitive in their pricing, but they went the extra mile with recommendations, snacks and drinks on our transport, In addition, their busses come equipped with WIFI...so the cherry on the top. I highly recommend MeetPlaya and the reviews I had read on TripAdvisor are what convinced me to use them - all true. They are great and were very responsive to all my enquiries! Will use them again should the occasion arise. Thanks Leo and Tony!
Last Minute Booked & Still Gave Us Red Carpet Treatment
Wow!! I booked them last minute and they sill gave us the red carpet treatment. WiFi, water, and alcohol (on request) on board! They were there and easy to spot at pickup time and were there on the return trip back on time. Exceptional service!! Price is 110 round trip from CUN to our hotel in playa del Carmen, vs. what our hotel was charging with their private transportation (double that!!) SO glad I procrastinated and stumbled upon this company. Will not use any other when back in Mexico!! Tip: IGNORE the cab drivers and other folks in the airport before the glass double doors leading to outside. They'll ask what your hotel is ("which hotel?...") trying to rope you in so you can overpay for the same services meet playa is offering.
We were very pleased with the service both to and from our resort. They adjusted to our flight delays. Very friendly and personable drivers. Loved being able to order drinks for our ride. Highly recommend!
Excellent, so far so good, no wait, clean, new vans, friendly and kind driver, good communication, easy transaction. Thanks, Mr Leo. Espectacular, no espera en el aeropuerto, la van bien cómoda, limpia, temperatura agradable, buena comunicación, el chofer muy amistoso y disponible.
Easy, Clean & Worry Free
Great service from Leo and his team. Highly Recommend I appreciated the confirmation emails prior to our arrival and departure days. The initial confirmation contained all the information needed. Vans were clean and both Leo and Tony were pleasant to talk to during our rides.
Reliable and Professional Service
We just returned from our trip to Playa Del Carmen and we arranged for a private transfer with MeetPlaya ahead of time. They were professional, friendly, and courteous. I agree with the other reviewers and their high rating is deserved. Alex was our driver to the hotel. I think our driver's name on the way back was Tony (we were tired)...both were great! We will arrange to use the company again when we return. The van appeared brand new.