What our awesome customers think about our service? These are some of their answers... Thanks to all of your for letting us be part of your Cancun, Playa del Carmen, Tulum and Riviera Maya tours and journeys. We can't wait to see you again!
Prompt courteous reasonably priced transfer
We used MeetPlaya to get from the Cancun airport to our hotel in Playa and back to the airport. Comfortable van with very courteous driver.
We used MeetPlaya for all our transfer needs the entire week we were in Cancun. From the airport to all the adventure parks, Leo was there to take us and bring us with the most friendly and courteous service. He was never late to pick us up. We were a large party so getting everybody back at the end of the day was a mission yet Leo still was awesome even after some of the members of our party were late to the rally point at the end of the day. The vehicle was always clean and stocked with plenty of water bottles. Leo was very helpful with every need that came up and always found a way to accommodate the changing needs of our group.
Mr. Leo Chavez (operations manager) and his other drivers (Ivan and Alex) were very nice. Service overall was excellent and their fleet is clean and spectacular. Will definitely book with MeetPlaya upon my next trip to the Riviera Maya.
Muchas gracias amigos!
Best transfer experience I have ever had!
We had kind of a complicated request with various family members arriving at different times and on different days, but Leo got it all figured out. He had a driver meet us at the airport right on time who was patient while waiting for a couple of our people caught in a very long line at immigration. We added a trip in the middle of our stay for my nephew who had to leave early, so altogether we used Meet Playa for 4 trips with 8 people on 3 different days. The drivers were always on time and friendly, the vans super clean and comfortable, and we felt safe and secure. Great price. Highly recommend.
Excellent Service. Leo Was the best with us.
I highly recommend Leo for an amazing day out. He took us to the Mayan ruins, cenotes, motorbike ride and snorkeling. He's an amazing and friendly tour guide. He was very punctual picking us up at our hotel and gave us snacks, drinks and made our day very fun for us and our kids. Also very safe and reliable. We will definitely be calling him again next time we come to Cancun or the Riviera Maya!!
Excellent!! HIGHLY RECOMMEND
We used meet playa to and from the airport. Leo was so friendly and was tellling us about every thing that we passed by along the way. His English along with his Spanish was great. He gave us cold drinks AND his shuttle had WIFI which we thought was neat. SO very friendly and I highly recommend them. Their website is so easy to use and he will chat with you during all times of the day. Next time we go to Cancun we will be using MeetPlaya again!!!
BEST PART OF OUR FAMILY VACATION!
We can't say enough good things about our tour guide, Leo, and his superb service. We have a large family and he made our travel around the Yucatan fun and exciting. We had eight of our family there. We were a little concerned about taking all our young kids and teens on public tours and transportation. We felt very safe and comfortable with the service we received from Meetplaya. We could not have asked for more!!! We are planning a trip to the region again this fall and will definitely use Meetplaya again!!! I would recommend this service to anyone traveling in this area. Thanks for making our family vacation the BEST!!!!!!!
Efficient, punctual and friendly
We used MeetPlaya Transfers for our return transfers between CUN airport and our hotel near Playa del Carmen. We met their representative at the airport building exit as agreed and were shuttled to the hotel in a clean, well maintained and air conditioned van to the hotel. The driver handed us our pre-ordered drinks. The driver was very friendly, spoke good English and gave us some regional information upon request. Return pickup was punctual and easy. Communications with the office was quick and efficient. Super service that I can recommend to anybody looking for airport transfers. Pricing was also competitive.
BEST PRIVATE TRANSFER SERVICE !!!
I've been traveling in the Cancun, PDC, & Cozumel area for the past 25 years. By far, this is the best private transfer service. On this trip, we had our 13yrs daughter and 15 yrs son with us.
We booked four separate trips with MeetPlaya (Leo) during our stay.
Round trip from Cancun Airport to Vidanta Grand Luxxe
Round trip from Vidanta to Xplore
Round trip from Vidanta to PDC ferry (scuba trip to Cozumel)
Round trip to Xel-Ha.
Round trip from airport.
Leo was waiting for us outside the terminal. He had cold drinks and beers for us in the van for the trip to the resort. On the day of our departure, Leo was on time as usual. He made a stop for us in Puerto Morelos for some really good breakfast tacos. He made sure to order for us and paid in pesos so we would not get scam on the exchange rate.
Round trip to Xplore. On the way back from Xplore, Leo made a stop for us at the Walmart in PDC so we can pick up some groceries. We had Leo make an additional trip to Mega for us trying to secure a specific liquor. On the way , Leo stopped at El Fogon for us. As usual, he made sure that our order was correct.
Round trip to PDC ferry. Leo had recommended Casa Sofia after our dive trip to Cozumel. The food and drinks at Casa Sofia was great. Since Leo was based out of PDC, we called him after the dessert for our trip back to the resort.
Round trip to Xel-Ha. Unfortunately, my daughter had forgotten her swimsuit on this trip. Leo made sure to stop at Liverpool and another shop so we could pick up a swimsuit for my daughter for Xel-Ha. At the end of our day, Leo was waiting right out front of the exit gate for us. There were other guest of Xel-Ha that was jealous of our door to door service.
Overall, This was a 10 star experience with MeetPlaya and Leo Chavez. I had given Leo a 30% tip over the cost of trips. I felt like we should have given him more for all of his efforts. Thanks again Leo for everything.
Great experience, very helpful
Great service, very helpful. I absolutely recommend this service, this is the first time we used the service and we will be using them the next time we on Cancun
Outstanding service! Highly recommended
Leo and our driver, Ivan were amazing! First we exited out the wrong way in the airport and Leo coordinated with Ivan to find my family and get us to the right spot. The van clean and temperature comfortable. Then During our commute to Playa, my 9 year old child became ill and Ivan so kindly pulled over and help us out. Ivan you are the best!
We used MeetPlaya to transport my family of 4 from our resort (Marina El Cid) to Xel-Ha, and back. Our driver (and owner of the company), Leo, provided excellent service. His van was clean and comfortable, with air-conditioning and free WiFi. He also provided us cold, bottled water. Leo was prompt, friendly and professional. I am glad we know we have a transport service we can rely on the next time we venture to Mexico and I would highly recommend MeetPlaya to anyone who is in need of this service.
When we arrived at the Cancun airport, Leo was waiting with a big sign, cold water, and a cold, clean van. On the way to our hotel, we passed a coconut stand and I said I really wanted to drink out of a coconut. He offered to turn around so I could get one, but I told him not to worry about it. When he picked us up on the last day to take us back to the airport, he brought me 2 coconuts with straws! He provided all of our transportation that week, including to and from the ferry, and he was always early to meet us. MeetPlaya Transfers' service is exceptional and unbeatable. If we're lucky enough to get back to Mexico, we would never use anyone else!! Thank you Leo and crew!!
Airport to Playa del Carmen and back
Our driver, Ivan, was outside the airport waiting for us when we arrived, despite our very delayed flight. He was very friendly and professional, the van was nice and clean, the AC was cold, and he had cold bottled waters waiting for us. For our trip back to the airport, we had Ivan as our driver again. He was at our hotel a bit early and waited for us. Once again, we had an excellent ride. I plan on using MeetPlaya for my next trip. I highly recommend them!
Leo nos ofreció un excelente servicio, se portó súper atento con nosotras ayudándonos con el equipaje y ofreciéndonos agua en el camino a Playa, súper recomendado para algún grupo de amigas/amigos como fue nuestro caso o para alguna familia.
Amazing Customer Service - Reliable and so nice!
Leo helped drive us around to different resorts in the Riviera Maya this week and he was amazing. He always came to pick us up on time (and sometimes earlier when we needed it) and was friendly and so so nice. His van was comfortable and nicely air conditioned and he even had cold waters for us when we got in the car. We are looking at having our wedding down there and he gave use us great information on the area, which was fantastic. I can't say enough great things about him and his company. They were great and we will definitely use him for transport for our wedding guests next year.
Transfer to Playa del Carmen
We were really satisfied with the Transfer, very friendly Driver, clean car, just perfect for the Transfer from Cancun Airport to Playa del Carmen
Muy contentos con el servicio: puntuales, amables, el transporte en perfectas condiciones y muy limpio. Conocimos a dos choferes y los dos muy amables y muy informados del área. Utilizaremos sus servicios en nuestra próxima visita, muy recomendados.
Un servicio excellente!
Les he contratado el pasado mes de Febrero, 2018, tanto para la Ida como la vuelta al aeropuerto de Cancun -a-Playa del Carmen. Precio muy razonable, Servicio, Vehículo & Conductor en ambos trayectos de 1ºcategoria. Muchísimas Gracias!!
My husband and I travelled in FEB2018, return journey Cancun-Playa del Carmen, very reasonable. The service, vehicle & driver all first class. I would certainly reccomend, and would use again If we hopefully return to Mexico. Many Thanks Leo
YOUR BEST OPTION, HANDS DOWN
My girlfriend and I used this service to travel from the Cancun Airport to our Cancun Airbnb, then to Tulum the next day, as well as back to Cancun from Tulum, and to the airport from our Cancun Airbnb. We had a couple different drivers between our 4 rides (got the bossman Leo for one of the rides!), all of which were incredibly helpful, kind, and professional. The prices are very reasonable, the service was incredibly convenient, the vans were quite comfortable, clean, and spacious, and we honestly couldn't be happier about this decision. MeetPlaya is the only service we will rely on when we stay in the Cancun/Tulum area. Thanks Leo!!
Cancun Airport to Playa Del Carmen, Spring Break 2018
My cousin told me about this service, am so glad we used it. the driver Romeo A. was waiting for us on time, the van was nice and clean AC worked perfect and the beer I requested was waiting for me in the van. Our driver Romeo was awesome, I requested Leo that the same driver transport us back to the airport when it was time to return to airport and he honored my request. I recommend this service!!! I will use Leo's service every time I travel to Cancun.
They were great, one time, polite and the vans had great AC. I insisted on a carseat for my 1 year old. As promised, it was there, even though after a week of taking taxis in town and seeing the freedom in the car he wanted nothing to do with the carseat, I was glad it was at least an option. Leo was great to chat with, my husband was very impressed with him, and we will be referring anyone we know to them! You really can't go wrong with this company!
Very Professional Company
We used Leo of Meet Playa for our round trip transfer from Cancun airport to Playa Del Carmen. I would recommend his service to anyone and will be using him on all future trips. He was on time, very professional and informative about the area. He had cold water waiting for us on arrival. We were so impressed by Leo that we booked him for our excursion to XPlor. On top of being a genuine nice guy he has great taste in music too....thanks for the tunes! Use Leo for all your transportation needs, you won’t regret it.
Amazing experience and priced right!
This was my 4th time down to Tulum, but first time the hotel wanted to charge an outrageous price for RT airport transfer. I found MeetPlaya through all the amazing reviews, and I will never choose another transportation company again! Leo was very professional, and promptly reached out to me via their website to walk me through the booking and answer any questions. Very professional communication before both pick ups. Both drivers (Ivan was my 2nd driver) were very friendly. Thank you, MeetPlaya!
ONLY SMART CHOICE!
I am so happy I found this airport transfer company on Trip Advisor and it was everything it claimed to be. Leo was timely, entertaining and very helpful with questions regarding the area Playa del Carmen (which we were going to). We will only use Leo's service, MeetPlaya on our future vacations to Cancun area. I'm telling everyone how great he was!
Will only use MeetPlaya for all our transfers or tours from now on
We had been using a different company for our transfers for years while visiting Playa a few times per year and decided to look around after not being thrilled with the other company. My husband found MeetPlaya and we decided to give them a chance and we are so glad we did. The communication with them is always fast and very easy. Leo picked us up himself ready with the van waiting (we didn’t have to wait for a driver to come get us as with the other company) and as soon as we got to the van Leo gave us cold water bottles and a cold towel to cool off with. It’s amazing how little things make such a difference. We are so excited to have met Leo and look forward to many years of seeing him when we visit Playa.
Drive of a lifetime
Leo went above and beyond to make sure our visit was amazing. We were greeted promptly at the airport. Leo was our friend, photographer, and local historian all rolled into one person. MeetPlaya Transfers is the best way to go. Don't just use the service for transportation from and to the airport, have Leo take you to Tulum and other destinations.
The best transport service
The best transport service. From beginning to end the service was top shelf. Whatever we needed, he already had it ready for us. I would request him over and over again.
MeetPlaya Tours & Transfers ROCKS!
MeetPlaya Tours & Transfer what an AWESOME Company! Leo was professional, knowledgeable, and friendly. During our 5 day stay in Playa Del Carmen we used MeetPlaya for transportation to and from the airport and for a tour to Tulum. It was like you were hanging out with a good friend instead of someone driving you around. I’ll definitely be using MeetPlaya for all my visits to Riviera Maya area!
Amazing service from Leo since we got picked up from the airport to the hotel. Then the trip to TULUM the visit to the ruins and the to the beach he took us to. I HAVE YO SAY HE IS A GREAT GUIDE IN CANCUN!
Great, great, great service!
Great, great, great service, on time had cold wet towels, beer & water waiting in the van for us upon arrival. Stopped at 2 stores for us since we forgot our sun block. On time for our departure as well. Will definitely use them every time we come to Cancun!
Best Shuttle Service
Leo was the absolute best! He was always punctual and very nice! He is very accommodating and very helpful for planning travel and transportation.
Would definitely recommend!
Family Fun Trip
MeetPlaya is the best! I used them for a day to Xcaret. There were 9 adults and one toddler. My husband and I come to Playa Del Carmen regularly, but this was the first time with our two year old daughter and some family and friends. We wanted everyone to have a good time. Our group wanted to go to Xcaret. Now, being to Xcaret many times, I refused to add on the transportation to our Xcaret package. The day is long enough, didn’t want to spend extra time on that bus, especially not with a two year old. I emailed MeetPlaya to tell them of my concerns and also requesting a car seat. Leo is the best! He told me not to worry they would provide a car seat and would even pick us up earlier if my two year old got fussy and wanted to leave earlier. He also offered to come back at regular time to pick up the remaining members of our group, as they wanted to stay for the show.
Leo is very informative and provided the best service, we will defniblyey be using him again. Can’t wait to refer my friends as well.
Great service and friendly staff
We used them for our Ladies trip to Playa Del Carmen. Leo is great!! He confirmed with me before trip. He was on time picking us up on way to resort and on the way back!! I would highly recommend this company. Great prices!
Great Service, will definitely use it again!
The whole experience with MeetPlaya and Leo was fabulous. The online booking and chat interaction was easy and efficient. Leo was waiting for me when the I exited the airport, and the transportation vehicles were very comfortable and clean. Leo also provided us transportation around Playa, and all went so smoothly. Leo, as well as the other driver Romeo, are really nice people, as well as professional. Not only do I recommend this service, but will definitely use them on our next trip.
Efficient shuttle to Playa
I took this shuttle from the Cancun airport to Playa del Carmen. I booked the service online and chose to pay at the destination. That worked fine, you just need to have the cash on you.
When you exit the airport, you will look for someone holding your name on a placard to find your driver. The tricky part is that there was a mob of other shuttle drivers! I think there would around 50 of them, so it might take a few minutes to find your guy. However once I located them, we were off quickly. I requested a couple of cold bottles of water and they grabbed those for me just before we got in the van. The van was spacious, clean and looked fairly new.
If you can speak some Spanish, you will have fun conversing with the driver while en route but it wasn't necessary. Note that if you are going to the Playa del Carmen ferry dock, the driver can't actually take you directly to the dock. The drop-off point is at a wide, cobblestone alley that you need to walk down to get to the ferry. You will not be able to see the ferry when you leave the shuttle. It's probably a 10 minute walk.
Service très attentionné!
Bonjour, Nous avons eu l’occasion de faire plusieurs déplacements avec l’agence Meet Playa lors de nos vacances en famille à Playa del Carmen puis Akumal. Que ce soit lors de nos transferts Aéroport /Hôtel ou excursions :Chichen itza ,Reserve de Sian Ka’an ou encore l’isla Mujeres le service a toujours été impeccable. Leo Chavez a toujours fait preuve de beaucoup de disponibilité et de prévenance à notre égard . Il a su également faire preuve de beaucoup de réactivité pour répondre à nos besoins . Grâce à lui notre séjour s’est déroulé parfaitement.
Very attentive service!
Hello! We had the opportunity to make several trips with the agency MeetPlaya during our family holidays in Playa del Carmen and Akumal. Whether it is our Airport / Hotel transfers or excursions: Chichen itza, Sian Ka'an Reserve or Isla Mujeres, the service has always been impeccable. Leo Chavez has always been very helpful and considerate of us. He has also shown a lot of responsiveness to meet our needs. Thanks to him our stay went perfectly.
Fabulous Service, Reliable & Reasonable
We hired Meet Playa (Leo and his crew of 4 drivers) for both private round trip airport transfer to Playa del Carmen and a private day trip. My friend and I came on seprate dates and flights, but both of us had a great experience with private door to door trasnfers from the airpot. It wasn't too much more for the private transfer over the group shuttle, and it was so worth it to get that kind of individualized service, speed to and from, and punctuality. To set up the day trip, Leo and I chatted on line about what we wanted to do and see, and he designed and drove us for a fabulous day of touring ruins, cenote, snorkeling, authentic Mexican food lunch, and we even stopped for home made ice cream.....(have some pesos for lunch and ice cream). Leo let us decide where to go and when - it was like having a friend you know take you to all the spots you want to see. He took care of admission at the attractions and for the snorkeling as part of the price of the day trip, and of course we had door to door service. His vehicles are brand new and spotless. Everything was confirmed at the time of booking and we got reminder emails re-confirming the day before. I'd highly recommend this service, and it helps support the local businesses as well.
The Best Transportation Service in Cancun/Playa Del Carmen
We hired Leo, and his company for several airport transfers, and all day transport to Tulum/Akumal. Leo communicated with me via whatsapp, and was extremely helpful. He personally drove us to Tulum, assisted us in every aspect. This is the only service you should hire. The best prices, and service. Will use again!!!
Excellent, reliable service!
For our first trip to Cancun, we booked MeetPlaya Transfers for our transfer to Isla Holbox. When we exited the airport, we quickly found our name on the placard being held by one of the MPlaya's employees. Within minutes, our private van arrived. We reserved beverages (smart!) and enjoyed the 2 hour drive to Chiquila to catch a ferry. Our return back to Cancun a few days later went just as smoothly. Thank you Leo and MeetPlaya Transfers, we'll definitely use you again on our next trip to Holbox!
More than just a Transfer Service!
We were a group of 8. Our transfer from Cancun airport to our rental house in Playa Del Carmen was flawless and comfortable. But as the rest of our vacation unfolded, Leo and MeetPlaya truly impressed us. Leo picked us up for a full day of activity. 4 kids and 4 adults. Our kids instantly felt comfortable with Leo. So did we. We were very flexible on what activities to do, and Leo was full of knowledgeable friendly advice (where to go for lunch, what is most logistically sensical, what is best for our age of children - all kids under 8). Over the course of this day we became friends and had a lot of fun. Big hugs from the kids at the end of the day. He took care of us, which was a very comforting feeling with little kids. We booked Leo’s company again for a day at Xel Ha, and Leo again picked us up. We had a great day. Leo took us in the park gate and mentioned the best way to navigate the park. On our ride home we mentioned it was my sons 9th birthday the following day. Leo went out of his way, on a day we didn’t even book his services, to bring my son a birthday cake the next day. Between the voice messages, the constant WhatsApp communication, the genuine personal touches, the comfort of the vehicles, the private VIP treatment, and the fact that MeetPlaya was always punctual, this is a service I would highly recommend to anyone. Although I would like to explore the world, it will be hard not to go right back to Cancun / Playa Del Carmen just because our vacation was so enriched by this service and I want to see our friend Leo again! So do my kids :) Thank you Leo for a vacation and birthday our family will always remember
Muy buen servicio!!
uy recomendado este servico de transporte, Cancún a Playa del Carmen, ida y regreso, fuimos una familia de 9 personas y el trayecto fue muy cómodo y la camioneta muy limpia. Muy puntuales, ellos estuvieron a la hora indicada y excelente comunicación, sin duda los recomedaría con amigos y familia.
We had the pleasure of using Meet Playa Transfers 3 times during our 10 day trip to Playa del Carmen. Leo was AMAZING. He was always on time, great communication and was so attentive to the 4 kids we had with us. My nephew turned 9 on or second last day and he took the time to go pick up a cake for him on a day we weren’t even using his services. Thé vans are clean and comfortable and stocked with water (or booze that we often prepaid to have waiting for us). Im always disappointed in customer service, Leo blew us away!!!! If I could have rated him 6 out of 5, I would have.
We hired MeetPlaya Transfers for a day trip from Playa del Carmen to Tulum. Leo planned our day for us, which included a trip to the ruins, lunch in the town of Tulum, and swimming at Cenote Dos Ojos. Romeo was a wonderful driver and companion for the day! We highly recommend their services! Thank you MeetPlaya Transfers!!
Will use them again
Found Meet Playa on trip advisor. We were greeted as arranged at the airport and taken to the hotel. Driver was professional and friendly. We also used them for transport to Xel Ha and Xplor. It was cheaper to purchase the Xel Ha and Xplor tickets on line and book transfer separately than booking through the hotel. Drivers again were on time and professional and picked us up from the parks at the prearranged time. We will definitely use Meet Playa again when we visit Playa Del Carmen.
Finding Leo and MeetPlaya Transfers was like destiny!
I was on a plane from Baltimore to Cancun alone when I found MeetPlaya right here on TripAdvisor and booked a last minute transfer from Cancun to Playa Del Carmen. When I met Leo at the airport he was incredibly hospitable - I felt very anxious from a long day of traveling and he was such a positive, welcoming energy, I calmed down by the time we got to my house. He was a fantastic host and driver, he moved my luggage, shared cold water with me, and made great conversation the entire trip. When we arrived at my house he carried my luggage all the way inside, a feat which my friend would recall all week as there were quite a few stairs to get inside.
The group of friends that I had traveled with wanted to go on a trip later in the week but we weren't sure how to do so without renting a car, so meeting Leo and his transportation service was very serendipitous. We were able to arrange a day full of private transportation for just our group from Playa Del Carmen to Chichen Itza, Valladolid, and Coba (which we scraped as we were too exhausted). We were also planning to go to Cenote Ik Kil, but Leo suggested a different cenote, Cenote Saamul, which was beside an excellent buffet, Hacienda Selva Maya, which made our day ten times better. Leo provided a charger in his car as well as an aux cord for us to play music and was our driver, friend, and babysitter for the day. He even took photos and videos for us! Thanks to him, it was the best day of our trip.
Leo also provided our group transport from Playa back to the airport at the end of the week. He loaded our luggage from the house and unloaded it at the airport and gave us advice on how to get where we needed to go (I was in a different terminal than everyone else and would have been totally lost without his help!). We spent so much time with him during the week he almost became like another member of our group. I'm very thankful to have ran across this page while I was looking for a transfer to Playa, Leo and MeetPlaya really made my trip to Mexico more
Leo was amazing. First time visiting and didn't know what too expect. Leo from MeetPlaya had big sign with our names and greeted us with cold drinks. On the way to PDC he told us the do's and don't. Even went out of the way too show us some food spots. On time and professional. I would recommend him to my friends and will be using him again. Thanks Leo.
The best shuttle to use!
It was our first time visiting Mexico so we decided to pay the extra to have a private shuttle with MeetPlaya Transfers and we are glad we did! Driver met us outside of airport with a sign with our name on it and easy to find! Spoke great English so was easily able to communicate. Didn't have the normal shuttle hassle. For our trip back to airport we had Leo and he was a wealth of information. Was prompt and your own personal tour guide. The van was very clean and you feel like a VIP in it! When we got to the airport, Leo confirmed our terminal before sending us off so we didn't get lost! Next time we travel, will definitely use this service again!
I booked last minute (same day) transportation with this company and Romeo exceeded our expectations. Even when I was late getting to Cancun due to a delayed flight, Romeo waited for my family and I to arrive. He was very charming and made great conversation with us throughout the ride. Leo (the manager) also made sure that we had a ride back to the airport and suggested times that we should leave the hotel. Their prices are very affordable and their customer service is amazing! I will always use "MeetPlaya Tours & Transfers" in the future.
Best transfer service
This is the only service I will be using while visiting Mexico. Leo is the best. It took us forever to get thru customs and he was quick to answer his phone when I called to let him know. He waited for us. All 8 of us. Brought us safely to our resort. And when we were ready to leave he picked us up. When we come back in 5 months we will be making our reservation with meetplaya.com. And so should you! Thank you Leo!
Very organized and on time
We were used to cuba time which is always 15-20 late, these guys are on time always and very organized, with a shaded bar with drinks and toilets when waiting for your return trip to hotel.
This is THE ONLY transportation service you should use in Mexico
I am infinitely impressed with Leo Chavez and his team of drivers at MeetPlaya.com. I reached out to them before I left Wisconsin because I was trying to sort out how to get from the Puerto Juarez south to Chetumal. Taking a ferry and a taxi and a bus was a little unnerving for me since I don't speak Spanish and I was traveling alone. The email attention from Leo was prompt and clear. We worked out our schedule and I crossed my fingers that he would be waiting for me port side Cancun at 7am! Not only was he there waiting... his van was clean, he was friendly and knowledgeable, and he provided a travel experience I won't soon forget. As we drove the 250 miles south Leo told me about all the communities we passed through. I received a first rate, personal tour from this thoughtful and generous man.
When I am in Mexico again in the future... I will ONLY use MeetPlaya for my ground transportation needs.
Thank you Leo for being such a positive part of my journey!
Playa Del Carmen 2018
Leo was right on time, had our drinks ready and was very personal. I'd highly recommend using "Meet Playa" for your transportation needs anywhere he covers!
If you don't wan't to worry!
We had schedule MeetPlaya service online 1 day before our flight. We had never use that type of transfer before, usually transfer is included on our previous vacations (all inclusive package), but this time we rented a condo and we needed transport from Cancun Airport to Playa del Carmen. They were there waiting when we arrived, same thing when we came back, on time! With something cold to drink! Leo was very helpful with advice and info for our future vacation. Our transport service from now on.
One word.... Flawless !!! Transport from Cancun Airport to Playa Del Carmen Resort
Just got back and our experience with Meet Playa was outstanding. Romeo, our driver, was amazing! He waited for our LATE flight to arrive with a big sign, so easy to find him. We were greeted with a huge smile and cold cokes! He even encouraged my teen son's Spanish speaking while we drove to the resort in Playa Del Carmen. One the way back, he was on time with a smile again! Absolutely would not use any other transport company. We were first time visitors from Minnesota, so making this simple and affordable was great!! We LOVED Romeo and he should get a big raise!!
MeetPlaya Transfers is the BEST!
I can't say enough good things about Leo. This was my first trip to Mexico and Leo made me feel so confident in my travels. Not just knowing that he would be waiting for me at the airport, he also assured me that my chosen accommodations were in a good area and that set my mind at ease. We (our group of 4) booked Leo for both transfers, to and from, Cancun airport and Tulum. We also spent a whole day with him as our guide, exploring the Coba Ruins, a nearby Cenote AND he made the perfect recommendation for an afternoon lunch at an amazing hotel/spa. Truly, I can not say enough good things about Leo. I will definitely plan another trip to the area and would not dream of calling on anyone else. Leo embodies the kind of sincere hospitality that is so refreshing while traveling outside of the country. Thank You Leo!!!
Exceeded our expectations
MeetPlaya Transfers was amazing. Our family comes to Cancun every year and we usually use a different transfer company. After having our first bad experience last year, we decided to look around. We found this company through google and after reading the reviews on trip advisor we booked it. Leo was fantastic! We were so impressed with the email communication and his professionalism. He was standing at the airport, with a sign with our name, when we walked out. We had 13 people in our party and he had 2 vans all ready to go for us. He provided cold water for us, which was great. My mom and aunt couldn't get over him having the cold water for us. :) Not only was the service up to this point fantastic but then Leo went the extra mile to have a bike taxi ready when we arrived in Playa to get my grandmother down to the Ferry. I cannot say enough about this company. They went beyond expectation and now he has customers for life! Thank you Leo!
Wonderful experience, highly recommend
I highly recommend Leo and his transfer service! Our experience was 5 star and we will absolutely be using Leo for all of our future trips. He was courteous, friendly and very knowledgeable about Mexico, answering all of our questions. He was completely punctual and attentive in our communication via email. On the ride back to the airport he gave us a lot of suggestions for things we may want to consider for our next visit. And, then van was impeccably clean and cold water was available. Leo was fabulous and we look forward to seeing him next year.
Phenomenal! Best shuttle service I've used in Cancun.
This is a great service!
This is a great service. It was very easy booking all our transfers (airport and Xcaret). Leo and his driver's were wonderful. On time for each trip. We would definitely use this company again.
EXCELLENT SERVICE, EVERYTHING THEY SAY!
This transfer / transportation service is great. My pickup on the airport was waiting upon arrival. My pick up at the hotel also waiting for me. Cars were clean and water was available. Our ride to TULUM is 1.5 hours. Driver stop on our way to the hotel after we ask him for some coffee and snacks. Romero was our driver going to Tulum and provided some good recommendations for restaurants. Leo was our driver on the way back and had some ideas for our future trip, because we want to come back to Tulum, and will be using MEETPLAYA as our transportation service. The reservation website is very friendly and I was able to chat with Leo twice to ask some questions about the service. It's great when a company provides everything they promised. I strongly recommend using this service as your transportation when visiting the Cancun & Rivera Maya area.
On time, reliable, resonably priced transfers
This transfer service is great. They are very professional and their communication before your pickup is exceptional. Make sure that you bring American cash to pay for each leg of the trip, as they do not accept pre-payment online, only a reservation. Cash payment is made at the destination. My only complaint is that the website said that they provide you with a water bottle and wet wipes when they pick you up, but our driver did not offer us either. He said he could stop and purchase them for us, but I told him not to worry about it.
Reliable, Flexible, Professional...
It doesn’t get any better than Leo and MeetPlaya. Reliable. Flexible. Professional. They treat you like Family. Thank you Leo. We will be back to see you.
Absolutely the best, on time and professional!
When traveling to the Riviera Maya your airport transfer has to be with Leo Chavez and MeetPlaya. Absolutely the best, on time and professional, they provide you with safe transportation at a great rate.
Excellent Service from MeetPlaya Transfers
Leo was a total professional from start to finish. He and his driver were waiting for us as soon as we left the airport terminal. We left and headed for the resort within 5 minutes. We had pre-ordered some champagne and a few beers for the ride, they were ready and cold - even poured for us :) Very nice. We had used other transfer services in the past, such as Entertainment Plus and this by far was a better, quicker and more friendly professional service. We will continue to recommend and use Leo and the MeetPlaya team on a go forward. Thanks again Leo, see you next year!
Staying at Iberostar Paraiso
Great service from the first minute I logged onto his website. No pop up ads, no broken links. Good information and easy to navigate. Was able to have a few questions answered about booking, and arrival into Cancun airport. It was wonderful to see that our ride was waiting for us exactly as promised. Thank you, Romero! Clean vehicle, cold beer at a great price. On time and easy! Thank you Leo! You have a great business here and I would highly recommend your services. I would book this transportation with confidence again!
Great, friendly, professional, prompt service
No issues with this company. Great attitudes, clear confirmation email. Loved being able to add drinks to our arrival pickup. A great option for direct transfers. We appreciated private service having a small baby. Thank you!
Prompt and efficient!
Absolutely the BEST way to start and end your trip to Cancun... Leo (and crew) were there waiting with huge smiles. Very professional and PROMPT! Highly recommend!
Highly recommend MeetPlaya for all your transportation needs. Leo is a young entrepreneur who understands service, on time performance, and affordability, are how to be successful. Drivers were excellent. Vans were new and clean. Most importantly, they were always on time, which is not always the case in Mexico! Coba and Tulum were indescribable. I won't use anyone else while in Cancun for my private transportation. It was just us and our driver. We used PayPal for payment and they are in process of adding major credit card payment option. We will be back!!!
Dale and Julie
Trip to Iberostar Paraiso Grand
My BFF of 53 years met me in Cancun. Since I was traveling from Missouri and she was coming from California... our arrival times were different. Leo reassured me he would be there for both of us. I arrived several hours before my friend, but it all worked out perfectly! Of course, our departure times were also different.The cost to and from was VERY reasonable and comfortable. Leo's driver was a sweetheart and opened his shuttle doors early, so I could sit in AC! I would definitely use Leo's services again. I miss Mexico so much... and the pleasant service I received from everyone I encountered. You won't be disappointed using MeetPlaya Transfers.
Mr. Leo , the Face of Playa Del Carmen!
We used Leo and his company through out the week we were down. Started off as just a transfer from Cancun to Playa. We were a group of 12 and his website said up to 8. As I was browsing his site, he jumped on the group chat and told me he can handle anything we need. And he meant anything. As we got messaging back and forth prior to our arrival confirming he wouldn't forget about us, we came to realize that he and his company was the real deal. He emailed over pricing and discounted packages for tours and such that he thought we would be interested in. He set us up with cold beverages for the bus ride, both alcoholic and non. That was a great perk! Made the ride super enjoyable. Gave us lots of local info. Do's and don'ts. Another great feature was he accompanied us on some of the tours, negotiated with the locals for us (better deals), took us to great local authentic spots to eat. Avoided the congestion of tourists. We really received AAA service from them. The vehicles were in pristine condition. His staff spoke English well, dressed well and were very professional. And now for the best part, his pricing was fantastic! We're not the kind of people that travel to the same spot twice very often, but after our experience with Leo and his company, we are already thinking of going back again, just to see Mr. Leo!
This is the way to go!
MeetPlaya exceeded my expectations. Prompt, professional and hassle free. Great value. It is reassuring to know Leo will have someone there for you to make the airport experience a breeze.
The Best Service
Thanks to MeetPlaya Transfers we got a great welcome. The drivers very nice and professional. I recommend this service. Safe company to rent.
Remember this company
They were great. Right there when I got off the plane and on time for the pick up back. Even worked with me for an unplanned change in my return flight. Will definitely use them again next time I come to Playa del Carmen.
Leo and his team met us on time at the airport and again at the hotel on our return leg. It was a pleasure to have Leo ride with us from Playa Del Carmen to Cancun and to hear about his plans for growing his business and his high aspirations to provide an excellent and affordable service to his customers. The vehicles were clean and the staff very courteous. The one bad review recently needs no further explanation other than to say that some people can't be made happy no matter how far you are prepared to go to please them. Forget about it Leo! If you care to speak with Leo, you will see that he is passionate about giving EVERY customer a positive experience. I highly recommend this growing business.
Somos una familia de 4 hijos hombres y escogimos a MeetPlaya por su buen rating y nos ha parecido increíble. Hasta el momento nos ha sorprendido con su servicio profesional y personalizado estos dias. Además es muy bueno con los niños, habla con ellos y les explica todo. Lo recomendamos al 100%. Las microbuses muy limpias y los choferes muy profesionales. ¡Pura Vida!
Usamos el servicio de MeetPlaya del aeropuerto de Cancún a Playa de Carmen y de vuelta. Un Super Servicio, puntual, y la atención del chofer, de PRIMERA.
We booked MeetPlaya after reviewing on TripAdvisor. Great communication. We used MeetPlaya for Airport transfers and a tour to Coba from Tulum. We wanted to do our own stops - this was not a problem. They even stopped at a laundromat in Tulum for me.
Leo speaks excellent English and is very helpful. Vans are clean and drivers are excellent. Well priced. Highly recommend.
MeetPlaya has great customer service!
MeetPlaya is amazing because of the customer service. There's a chat app on the website that I used at 3AM EST, not expecting a reply. Leo immediately replied and set up a pickup time from the Cancun airport to Playa del Carmen.
Our driver and Leo both picked us up from the airport, and we talked the whole time about what we wanted to do during our visit - He gave us great suggestions, which we ended up doing! The 50 minute drive felt more like 10.
He also personally met us at our hotel during pickup day to say goodbye and wish us well. Our driver back to the airport was equally prompt and helped us with our bags.
Overall, the van back was probably too big for two people but we got amazing and personal customer service and would definitely use MeetPlaya again.
Leo and his team are absolutely wonderful. We played a day trip from PDC to Tulum. He was very patient and took us to all the attractions we had in mind. Went our lunch place ended up being shut down due to construction, he was kind enough to drive us around and recommend vegetarian friendly options. He definitely makes you feel like family and is a trusted companion on such excursions. Very highly recommended!
This company is great! Leo called us the day of travel while we were still in the states to confirm our booking. We also got an email confirmation as soon as we booked online. There was a sign with our name on it and a driver waiting for us for our private transportation when we arrived. He immediately helped us with our bags. The car seat for our son was already correctly installed, which was nice. As soon as everything was loaded in the car we left-there was no waiting around. The driver drove well and did not do anything too crazy as we have experienced with other taxi services. The cars were clean and had good air conditioning.He also confirmed our pickup time for departure. Upon leaving, both Leo and the driver were there promptly. Leo even took some pictures for us before leaving the resort. He was very friendly and had excellent customer service! The driver on our way home was again excellent, assured we were as close as possible to the gate, and then asked an airport bag handler to help us. He got our bags down and took them all the way up to the bag drop off area. It really made the whole experience so smooth, which was very helpful considering we had a 3 year old with us. I will recommend this company to anyone due to the excellent customer service and good price--$110 round trip from Cancun Airport to Playa Del Carmen for 3 people plus a car seat.
MeetPlaya was the best decision we made
Leo was the best! After a long flight with 4 daughters, we arrived in Playa Del Carmen. We arranged for MeetPlaya to pick us up. You never know what you will get when you schedule a shuttle online the night before. We walked out of the airport and we saw a smiling young man with our name written on the board. We were so happy and relieved to see Leo there. He was very professional, not to mention very cute (according to my four daughters). We got on the nice shuttle van, and boy were my kids excited to have a bottle of water and Wi-Fi on the van. We had told them in advance that they need to leave their data off, and only use it when we had Wi-Fi. They were so excited! Leo is very professional, and he knows all about Playa Del Carmen and Cancun. We ended up using him on a tour to the ruins and had a great time. An added bonus is, Leo was our photographer on the trip. He was taking pictures wherever we went. It was nice to be in a foreign country and have the peace of mind that things were trusted inside the van when we would leave things while we were touring. Leo was awesome. If we ever go again, we would make sure and book him. We have referred him to many people. We will plan another trip again, just so we can see our new friend, Leo!
Thanks for taking care of me and my family
Me and my family recently had the chance to visit Cancun and we used the MeetPlaya service. All I can say is that Leo Chavez was an amazing host. He was here for us all the way, even if we needed him at the last minute. He made sure that we were well taken care of. He offered us prompt service from the time we got there. His team is very friendly and knows the ins and outs of Cancun and Playa del Carmen. There won’t be anyone else that I would recommend my friends and family members besides Leo. Thanks again for taking care of me and my family.
He is amazing at what he does...
So glad that we found Leo
We booked with Leo after luckily finding MeetPlaya with a Google search. We were waiting in FL for our connecting flight to Cancun when we booked. So thankful we did. He was waiting for us when we cleared customs and personally took us to the Cozumel ferry. The customer service at MeetPlaya is outstanding. We highly recommend them.
Amazing time in Tulum & Chichen Itza!
My friends and I just returned from our trip to Cozumel. We booked an excursion with MeetPlaya. We wanted to tour the area privately and not with a large group of people. It was the best decision we made the whole trip! Leo was amazing! We toured Tulum, Chichen Itza, Cenotes, and Valladolid. It was a 12 hour day, but didn't feel long at all. Leo was super friendly and very knowledgeable of the area. He is a great photographer too! :) He makes you feel like family. My husband and I already talked about if we are able to come back one day we will definitely be contacting Leo again! I would highly recommend anyone who is traveling to the Playa del Carmen/Cancun/Cozumel area look up MeetPlaya.
My friends & I had an amazing time touring Tulum...
My friends and I had an amazing time touring Tulum, Chichen Itza, Cenotes, and Valladolid with Leo! He is so friendly and knowledgeable of the area. The snacks and water in the van were an extra bonus! Thanks Leo for making our trip to the mainland of Mexico so memorable! We hope to be back one day!
We had a great time with Leo touring Mayan ruins . He is very nice and courteous, and makes you feel like family. Very knowledgeable and knows all the fun places to go. highly recommend him and his great crew.
Leo was a very professional and wonderful guide on our trip with him. He took our group to Tulum and we went snorkeling on the reef and saw the ruins. I cannot say enough good things about him. We all wanted to go to lunch and he took us to a lovely authentic mexican restaurant and stayed with us to enjoy our company. It was a such a great day! I will definitely use him whenever we come back!
Sr. Leo, un placer haberle conocido...
Sr. Leo, un placer haberle conocido, sus servicios fueron 5 estrellas, lo voy a recomendar con otros amigos que estarán viajando próximamente.
Best transportation and tour guide ever
Best transportation and tour guide ever. Thinks of everything to make your trip enjoyable.
Patient tour guide and driver!
Hello, Leo. My family and I just got home a couple of days ago and we are already missing the Riviera Maya. We had an awesome time on our tour to Coba and Chichen Itza. Thank you so much for all the attentions and making us feel safe and accompanied all the time. My wife and I do really appreciate your kindness and knowledge in the area. Definitely, 5 days weren't enough for us to meet all the amazing places the Riviera Maya and Quintana-Roo has to offer to its visitors. We are already planning our next vacation and this time I hope to get at least 10 free days. We have pending Tulum and some cenotes for next time and you can be sure I'm gonna get in touch with you. I took some shots of the van in case you want to use them. See you soon.
Outstanding tour guide
Leo from MeetPlaya, besides being an excellent tour guide, he showed us his human warmth by making us feel at home and very welcome. He also helped us to find activities that involved children and adults and was always on time to pick us up, from the moment we arrived at the Cancun Airport until the day we returned back to our country. Its excellent personal presentation, clean and spacious vehicles, allowed us to travel with safety and comfort. We always receive from him attentions, a big smile, and a pleasant conversation, making of our tours, enjoyable trips. Leo, thank you very much for taking care of us and always being pending and ensured that we were OK. You can be sure that we'll recommend you to our friends and family who want to visit your beautiful city. Cancun has a lot to visit, enjoy and learn. Again, a million thanks, and a big hug to your family. I realized the love you have for them. I hope to come back soon.
Leo además de ser un excelente guía turístico...
Leo además de ser un excelente guía turístico, demostró su calidez humana permitiendo que nos sintiéramos como en casa. Nos ayudó a orientar actividades para niños y adultos. Siempre estuvo a tiempo desde que llegamos a Cancún hasta el regreso en el aeropuerto a nuestro país. Su excelente presentación, sus vehículos espaciosos y limpios nos permitió viajar con seguridad y comodidad. Siempre recibimos atenciones, una sonrisa y una agradable conversación, haciendo placentero nuestros viajes. Muchas gracias Leo por tus atenciones y por preocuparte porque siempre estuviéramos bien. Seguro te recomendaremos con nuestros amigos y familiares que quieran visitar tu hermosa ciudad. Cancún tiene mucho para visitar, disfrutar y aprender. Nuevamente mil gracias y un gran abrazo a tu familia; se nota el gran amor que les tienes. Un abrazo.
Meetplaya transport company is operated by a professional young man by the name of Leo. Leo made our holidays enjoyable with his kind and caring manner in transporting us to recommended areas.Our group would highly recommend this company to any visitors to the Playa de Carmen region. Give them a call you won't be disappointed .We plan on using this company on our next visit.
Excelente guía turístico
Muchas gracias, Leo. Mi familia y yo quedamos encantados con tus atenciones y recomendaciones sobre qué hacer y a dónde ir durante nuestras vacaciones en Playa del Carmen. Nos encantó Tulum y ya estamos programando nuestras próximas vacaciones a México. Esperamos volverte a ver verte pronto, eres un excelente guía turístico. Saludos a tí y tu familia desde Colombia.
Reliable and responsible...
Reliable and responsible. Know his way around and very flexible. Can't wait to go back and hired them again.
Great experience in Tulum
Great experience from the moment they picked us up to the time they dropped us back off at the airport. Leo was FANTASTIC, was at the airport early, very knowledgeable of our destination. Answered all questions, stopped at grocery store and money exchange on the way to our hotel. Provided contact information if we had ANY questions during our stay and able to contact him at any time. This will be the ONLY way we travel in and around Cancun/Playa/Tulum.
Amazing experience with Leo
My wife and I flew into Tulum for our Honeymoon. Leo picked us up at the airport with some Champagne as we drove an hour and a half from Cancun to Tulum. He was so incredible nice and helpful with suggestions of what we should do over the 9 days we were there. We ended up doing the majority of his suggestions. He is always available for transportation any time just with a quick text message or phone call. He is also very reasonably priced considering the luxury MeetPlaya offers. I HIGHLY recommend this company and using Leo for any excursion in Rivera Maya.
Recomendable 100%, mi familia y yo muy contentos con su servicio!! Gracias!!
Muy contentos con el servicio de MeetPlaya
Desde Argentina estamos muy contentos con el servicio de MeetPlaya y con Leo Chávez en Playa del Carmen y Cancún. Confiabilidad, amabilidad, puntualidad, calidez, buena atención, no tengo más que decir, calificaciones agradables. Recomiendo su servicio 100%. Muchas Gracias!
Leo is the best
Leo is the best! Perfect English and always dependable and punctual. Highly recommended.
Thank you, Leo...
Thank you, Leo, had a great time, hope to come back soon
It was awesome to have a bilingual person like Leo...
It was awesome to have a bilingual person like Leo as our tour guide for the 45-50 minutes it took from the Cancun Airport to our hotel in Playa del Carmen. My group and I had a great chat with him who taught us a lot of things that we didn't know about the Riviera Maya and its most visited places.